Virtual Work Meetings During the COVID-19 Pandemic: The Good, Bad, and Ugly

This study focuses on the good, the bad and the ugly of using videoconferencing for work-related meetings during the COVID-19 pandemic. Using a text mining process and qualitative content analysis of 549 comments posted to a LinkedIn online discussion board, we identified six key themes; three were...

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Detalles Bibliográficos
Autores principales: Karl, Katherine A., Peluchette, Joy V., Aghakhani, Navid
Formato: Online Artículo Texto
Lenguaje:English
Publicado: SAGE Publications 2022
Materias:
Articles
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8165498/
http://dx.doi.org/10.1177/10464964211015286
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author Karl, Katherine A.
Peluchette, Joy V.
Aghakhani, Navid
author_facet Karl, Katherine A.
Peluchette, Joy V.
Aghakhani, Navid
author_sort Karl, Katherine A.
collection PubMed
description This study focuses on the good, the bad and the ugly of using videoconferencing for work-related meetings during the COVID-19 pandemic. Using a text mining process and qualitative content analysis of 549 comments posted to a LinkedIn online discussion board, we identified six key themes; three were tied to camera and microphone issues, two involved eating and meeting management issues, and one dealt with work-from-home issues. These themes are discussed in relationship to media naturalness theory and meeting science. Because widespread use of videoconferencing will likely continue, we provide guidance for workplace policies/practices and suggest directions for future research.
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spelling pubmed-81654982022-06-01 Virtual Work Meetings During the COVID-19 Pandemic: The Good, Bad, and Ugly Karl, Katherine A. Peluchette, Joy V. Aghakhani, Navid Small Group Res Articles This study focuses on the good, the bad and the ugly of using videoconferencing for work-related meetings during the COVID-19 pandemic. Using a text mining process and qualitative content analysis of 549 comments posted to a LinkedIn online discussion board, we identified six key themes; three were tied to camera and microphone issues, two involved eating and meeting management issues, and one dealt with work-from-home issues. These themes are discussed in relationship to media naturalness theory and meeting science. Because widespread use of videoconferencing will likely continue, we provide guidance for workplace policies/practices and suggest directions for future research. SAGE Publications 2022-06 /pmc/articles/PMC8165498/ http://dx.doi.org/10.1177/10464964211015286 Text en © The Author(s) 2021 https://creativecommons.org/licenses/by/4.0/This article is distributed under the terms of the Creative Commons Attribution 4.0 Lficense (https://creativecommons.org/licenses/by/4.0/) which permits any use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access pages (https://us.sagepub.com/en-us/nam/open-access-at-sage).
spellingShingle Articles
Karl, Katherine A.
Peluchette, Joy V.
Aghakhani, Navid
Virtual Work Meetings During the COVID-19 Pandemic: The Good, Bad, and Ugly
title Virtual Work Meetings During the COVID-19 Pandemic: The Good, Bad, and Ugly
title_full Virtual Work Meetings During the COVID-19 Pandemic: The Good, Bad, and Ugly
title_fullStr Virtual Work Meetings During the COVID-19 Pandemic: The Good, Bad, and Ugly
title_full_unstemmed Virtual Work Meetings During the COVID-19 Pandemic: The Good, Bad, and Ugly
title_short Virtual Work Meetings During the COVID-19 Pandemic: The Good, Bad, and Ugly
title_sort virtual work meetings during the covid-19 pandemic: the good, bad, and ugly
topic Articles
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8165498/
http://dx.doi.org/10.1177/10464964211015286
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