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Comparison of Patient Satisfaction Between Virtual Visits During the COVID-19 Pandemic and In-person Visits Pre-pandemic
OBJECTIVE: To compare the patient experience of a virtual otolaryngology clinic visit to an in-person visit, especially with its significantly increased implementation during the COVID-19 pandemic. METHODS: Patient satisfaction (PS) metrics from the Clinician and Group Consumer Assessment of Healthc...
Autores principales: | Itamura, Kyohei, Tang, Dennis M., Higgins, Thomas S., Rimell, Franklin L., Illing, Elisa A., Ting, Jonathan Y., Lee, Matthew K., Wu, Arthur |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
SAGE Publications
2020
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8174012/ https://www.ncbi.nlm.nih.gov/pubmed/33251849 http://dx.doi.org/10.1177/0003489420977766 |
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