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Description and preliminary experience with Virtual Visit Assessment (ViVA) during the COVID-19 pandemic, a structured virtual management protocol for patients with multiple sclerosis

In people with multiple sclerosis (PwMS), strict follow-up is essential. Telemedicine has the potential to overcome many of the difficulties in routine management. Herein, we present a structured protocol that can be used to remotely manage patients with MS, describing in detail the steps to be take...

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Autores principales: Bergamaschi, Roberto, Tronconi, Livio, Bosone, Daniele, Mastretti, Antonella, Jommi, Laura, Bassano, Marco Andrè, Turrini, Renato, Benati, Sara, Volpe, Marco, Franzini, Jean Marie, Allodi, Silvia, Mallucci, Giulia
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Springer International Publishing 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8205205/
https://www.ncbi.nlm.nih.gov/pubmed/34131815
http://dx.doi.org/10.1007/s10072-021-05371-3
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author Bergamaschi, Roberto
Tronconi, Livio
Bosone, Daniele
Mastretti, Antonella
Jommi, Laura
Bassano, Marco Andrè
Turrini, Renato
Benati, Sara
Volpe, Marco
Franzini, Jean Marie
Allodi, Silvia
Mallucci, Giulia
author_facet Bergamaschi, Roberto
Tronconi, Livio
Bosone, Daniele
Mastretti, Antonella
Jommi, Laura
Bassano, Marco Andrè
Turrini, Renato
Benati, Sara
Volpe, Marco
Franzini, Jean Marie
Allodi, Silvia
Mallucci, Giulia
author_sort Bergamaschi, Roberto
collection PubMed
description In people with multiple sclerosis (PwMS), strict follow-up is essential. Telemedicine has the potential to overcome many of the difficulties in routine management. Herein, we present a structured protocol that can be used to remotely manage patients with MS, describing in detail the steps to be taken and exams needed at each stage. A working group was established which developed a tailored protocol that can be adapted to a variety of settings. The overall protocol consisted of 5 phases: enrolment, document sharing phase, pre-evaluation, virtual visit, and post-visit phase, which was divided into 14 individual steps. As of October 2020, 25 virtual visits have been carried out, all via Skype. The patient’s caregiver was present during visits and had an active role. The average duration of the virtual visit was 24 min, and that of the pre-visit and post-visit were around 15 min each. Overall satisfaction as rated by physicians was considered high (8.0 ± 0.5). Using the system usability scale (SUS), patients also favorably rated the virtual visit (96.6 ± 6.1). In 20% of cases, the virtual visit was not sufficient to provide adequate information and an in-person clinical visit was recommended. The described protocol has the potential to provide benefits for the healthcare system as well as patients and their caregivers both during and beyond COVID-19 pandemic. SUPPLEMENTARY INFORMATION: The online version contains supplementary material available at 10.1007/s10072-021-05371-3.
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spelling pubmed-82052052021-06-16 Description and preliminary experience with Virtual Visit Assessment (ViVA) during the COVID-19 pandemic, a structured virtual management protocol for patients with multiple sclerosis Bergamaschi, Roberto Tronconi, Livio Bosone, Daniele Mastretti, Antonella Jommi, Laura Bassano, Marco Andrè Turrini, Renato Benati, Sara Volpe, Marco Franzini, Jean Marie Allodi, Silvia Mallucci, Giulia Neurol Sci Original Article In people with multiple sclerosis (PwMS), strict follow-up is essential. Telemedicine has the potential to overcome many of the difficulties in routine management. Herein, we present a structured protocol that can be used to remotely manage patients with MS, describing in detail the steps to be taken and exams needed at each stage. A working group was established which developed a tailored protocol that can be adapted to a variety of settings. The overall protocol consisted of 5 phases: enrolment, document sharing phase, pre-evaluation, virtual visit, and post-visit phase, which was divided into 14 individual steps. As of October 2020, 25 virtual visits have been carried out, all via Skype. The patient’s caregiver was present during visits and had an active role. The average duration of the virtual visit was 24 min, and that of the pre-visit and post-visit were around 15 min each. Overall satisfaction as rated by physicians was considered high (8.0 ± 0.5). Using the system usability scale (SUS), patients also favorably rated the virtual visit (96.6 ± 6.1). In 20% of cases, the virtual visit was not sufficient to provide adequate information and an in-person clinical visit was recommended. The described protocol has the potential to provide benefits for the healthcare system as well as patients and their caregivers both during and beyond COVID-19 pandemic. SUPPLEMENTARY INFORMATION: The online version contains supplementary material available at 10.1007/s10072-021-05371-3. Springer International Publishing 2021-06-15 2022 /pmc/articles/PMC8205205/ /pubmed/34131815 http://dx.doi.org/10.1007/s10072-021-05371-3 Text en © The Author(s) 2021 https://creativecommons.org/licenses/by/4.0/Open AccessThis article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made. The images or other third party material in this article are included in the article's Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the article's Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/ (https://creativecommons.org/licenses/by/4.0/) .
spellingShingle Original Article
Bergamaschi, Roberto
Tronconi, Livio
Bosone, Daniele
Mastretti, Antonella
Jommi, Laura
Bassano, Marco Andrè
Turrini, Renato
Benati, Sara
Volpe, Marco
Franzini, Jean Marie
Allodi, Silvia
Mallucci, Giulia
Description and preliminary experience with Virtual Visit Assessment (ViVA) during the COVID-19 pandemic, a structured virtual management protocol for patients with multiple sclerosis
title Description and preliminary experience with Virtual Visit Assessment (ViVA) during the COVID-19 pandemic, a structured virtual management protocol for patients with multiple sclerosis
title_full Description and preliminary experience with Virtual Visit Assessment (ViVA) during the COVID-19 pandemic, a structured virtual management protocol for patients with multiple sclerosis
title_fullStr Description and preliminary experience with Virtual Visit Assessment (ViVA) during the COVID-19 pandemic, a structured virtual management protocol for patients with multiple sclerosis
title_full_unstemmed Description and preliminary experience with Virtual Visit Assessment (ViVA) during the COVID-19 pandemic, a structured virtual management protocol for patients with multiple sclerosis
title_short Description and preliminary experience with Virtual Visit Assessment (ViVA) during the COVID-19 pandemic, a structured virtual management protocol for patients with multiple sclerosis
title_sort description and preliminary experience with virtual visit assessment (viva) during the covid-19 pandemic, a structured virtual management protocol for patients with multiple sclerosis
topic Original Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8205205/
https://www.ncbi.nlm.nih.gov/pubmed/34131815
http://dx.doi.org/10.1007/s10072-021-05371-3
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