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Providing Person-Centered Care via Telemedicine in the Era of COVID-19 in Multiple Sclerosis
The coronavirus disease 2019 (COVID-19) pandemic has catalyzed the rapid adoption of telemedicine which encompasses synchronous and asynchronous interactions between patients and providers. In order to facilitate this rapid deployment, there has been numerous regulatory changes to ensure caregivers...
Autores principales: | , , , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
SAGE Publications
2021
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8205372/ https://www.ncbi.nlm.nih.gov/pubmed/34179353 http://dx.doi.org/10.1177/2374373520981474 |
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author | Abbatemarco, Justin R Hartman, Jennifer McGinley, Marisa Bermel, Robert A Boissy, Adrienne Chizmadia, Desiree T Sullivan, Amy B Rensel, Mary R |
author_facet | Abbatemarco, Justin R Hartman, Jennifer McGinley, Marisa Bermel, Robert A Boissy, Adrienne Chizmadia, Desiree T Sullivan, Amy B Rensel, Mary R |
author_sort | Abbatemarco, Justin R |
collection | PubMed |
description | The coronavirus disease 2019 (COVID-19) pandemic has catalyzed the rapid adoption of telemedicine which encompasses synchronous and asynchronous interactions between patients and providers. In order to facilitate this rapid deployment, there has been numerous regulatory changes to ensure caregivers can effectively communicate with patients during this time. We illustrate a model where people, processes, and technology work together to address the comprehensive needs of multiple sclerosis (MS) patients. We provide a template for how multidisciplinary, academic practices can implement a rapid shift to virtual management during the pandemic using existing infrastructure that can be widely adopted to care for patients with chronic diseases. Telemedicine was incorporated into our entire practice, which encompasses neurology, rehabilitation, advanced practice providers, fellows, social work, and behavioral medicine. Our patient satisfaction results remained stable across almost all domains when compared to survey results from our typical, in-office visits. Our experience demonstrates telemedicine’s transformative potential in successfully managing a multidisciplinary MS clinic during the time of a pandemic and outlines a potential path for other practices to follow. |
format | Online Article Text |
id | pubmed-8205372 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2021 |
publisher | SAGE Publications |
record_format | MEDLINE/PubMed |
spelling | pubmed-82053722021-06-25 Providing Person-Centered Care via Telemedicine in the Era of COVID-19 in Multiple Sclerosis Abbatemarco, Justin R Hartman, Jennifer McGinley, Marisa Bermel, Robert A Boissy, Adrienne Chizmadia, Desiree T Sullivan, Amy B Rensel, Mary R J Patient Exp Special Interest The coronavirus disease 2019 (COVID-19) pandemic has catalyzed the rapid adoption of telemedicine which encompasses synchronous and asynchronous interactions between patients and providers. In order to facilitate this rapid deployment, there has been numerous regulatory changes to ensure caregivers can effectively communicate with patients during this time. We illustrate a model where people, processes, and technology work together to address the comprehensive needs of multiple sclerosis (MS) patients. We provide a template for how multidisciplinary, academic practices can implement a rapid shift to virtual management during the pandemic using existing infrastructure that can be widely adopted to care for patients with chronic diseases. Telemedicine was incorporated into our entire practice, which encompasses neurology, rehabilitation, advanced practice providers, fellows, social work, and behavioral medicine. Our patient satisfaction results remained stable across almost all domains when compared to survey results from our typical, in-office visits. Our experience demonstrates telemedicine’s transformative potential in successfully managing a multidisciplinary MS clinic during the time of a pandemic and outlines a potential path for other practices to follow. SAGE Publications 2021-01-12 /pmc/articles/PMC8205372/ /pubmed/34179353 http://dx.doi.org/10.1177/2374373520981474 Text en © The Author(s) 2021 https://creativecommons.org/licenses/by-nc/4.0/This article is distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 License (https://creativecommons.org/licenses/by-nc/4.0/) which permits non-commercial use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access pages (https://us.sagepub.com/en-us/nam/open-access-at-sage). |
spellingShingle | Special Interest Abbatemarco, Justin R Hartman, Jennifer McGinley, Marisa Bermel, Robert A Boissy, Adrienne Chizmadia, Desiree T Sullivan, Amy B Rensel, Mary R Providing Person-Centered Care via Telemedicine in the Era of COVID-19 in Multiple Sclerosis |
title | Providing Person-Centered Care via Telemedicine in the Era of COVID-19 in Multiple Sclerosis |
title_full | Providing Person-Centered Care via Telemedicine in the Era of COVID-19 in Multiple Sclerosis |
title_fullStr | Providing Person-Centered Care via Telemedicine in the Era of COVID-19 in Multiple Sclerosis |
title_full_unstemmed | Providing Person-Centered Care via Telemedicine in the Era of COVID-19 in Multiple Sclerosis |
title_short | Providing Person-Centered Care via Telemedicine in the Era of COVID-19 in Multiple Sclerosis |
title_sort | providing person-centered care via telemedicine in the era of covid-19 in multiple sclerosis |
topic | Special Interest |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8205372/ https://www.ncbi.nlm.nih.gov/pubmed/34179353 http://dx.doi.org/10.1177/2374373520981474 |
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