Developing Actionable Survey Questions to Improve Patient Experience

Patient experience surveys should be concise, with questions that give us the most insight into our patients’ needs and how successfully they were addressed during visits. Survey questions are most valuable if answers are actionable, connect more clearly with skill sets and identify issues which imp...

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Detalles Bibliográficos
Autores principales: Millstein, Jeffrey, Agarwal, Anish
Formato: Online Artículo Texto
Lenguaje:English
Publicado: SAGE Publications 2021
Materias:
Perspective
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8205374/
https://www.ncbi.nlm.nih.gov/pubmed/34179410
http://dx.doi.org/10.1177/2374373521999597
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author Millstein, Jeffrey
Agarwal, Anish
author_facet Millstein, Jeffrey
Agarwal, Anish
author_sort Millstein, Jeffrey
collection PubMed
description Patient experience surveys should be concise, with questions that give us the most insight into our patients’ needs and how successfully they were addressed during visits. Survey questions are most valuable if answers are actionable, connect more clearly with skill sets and identify issues which improve care.
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spelling pubmed-82053742021-06-25 Developing Actionable Survey Questions to Improve Patient Experience Millstein, Jeffrey Agarwal, Anish J Patient Exp Perspective Patient experience surveys should be concise, with questions that give us the most insight into our patients’ needs and how successfully they were addressed during visits. Survey questions are most valuable if answers are actionable, connect more clearly with skill sets and identify issues which improve care. SAGE Publications 2021-03-08 /pmc/articles/PMC8205374/ /pubmed/34179410 http://dx.doi.org/10.1177/2374373521999597 Text en © The Author(s) 2021 https://creativecommons.org/licenses/by-nc/4.0/This article is distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 License (https://creativecommons.org/licenses/by-nc/4.0/) which permits non-commercial use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access pages (https://us.sagepub.com/en-us/nam/open-access-at-sage).
spellingShingle Perspective
Millstein, Jeffrey
Agarwal, Anish
Developing Actionable Survey Questions to Improve Patient Experience
title Developing Actionable Survey Questions to Improve Patient Experience
title_full Developing Actionable Survey Questions to Improve Patient Experience
title_fullStr Developing Actionable Survey Questions to Improve Patient Experience
title_full_unstemmed Developing Actionable Survey Questions to Improve Patient Experience
title_short Developing Actionable Survey Questions to Improve Patient Experience
title_sort developing actionable survey questions to improve patient experience
topic Perspective
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8205374/
https://www.ncbi.nlm.nih.gov/pubmed/34179410
http://dx.doi.org/10.1177/2374373521999597
work_keys_str_mv AT millsteinjeffrey developingactionablesurveyquestionstoimprovepatientexperience
AT agarwalanish developingactionablesurveyquestionstoimprovepatientexperience

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