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Kano and other quality improvement models to enhance patient satisfaction in healthcare settings
Autores principales: | Johnson, Peter Anto, Johnson, John Christy |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Wolters Kluwer - Medknow
2021
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8213095/ https://www.ncbi.nlm.nih.gov/pubmed/34194282 http://dx.doi.org/10.4103/jfcm.jfcm_577_20 |
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