The Development of a Video Intervention to Improve Senior Medical Students’ Performance on Outpatient Telephone Encounters: a Delphi Analysis and Randomized Controlled Trial

INTRODUCTION: Postgraduate trainees address outpatient telephone calls (OTCs) with little prior training. This study determines the skills necessary for OTCs and examines whether a video intervention improves medical students’ performance on simulated OTCs. MATERIALS AND METHODS: We utilized a Delph...

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Detalles Bibliográficos
Autores principales: Mack, Jacob A., Morgan, Helen K., Fitzgerald, James T., Walford, Eric C., Heidemann, Lauren A.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Springer US 2021
Materias:
Original Research
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8216674/
https://www.ncbi.nlm.nih.gov/pubmed/34178421
http://dx.doi.org/10.1007/s40670-021-01331-w

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8216674/
https://www.ncbi.nlm.nih.gov/pubmed/34178421
http://dx.doi.org/10.1007/s40670-021-01331-w

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