Cargando…

Medical service quality, patient satisfaction and intent to revisit: Case study of public hub hospitals in the Republic of Korea

This study aimed to construct and test structural equation modeling of the causal relationship between quality of healthcare, patient satisfaction, and intent to revisit perceived by patients using regional hub public hospitals. In this study, data of 2,951 outpatients and 3,135 inpatients were coll...

Descripción completa

Detalles Bibliográficos
Autores principales:	Woo, Selin, Choi, Mankyu
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	Public Library of Science 2021
Materias:	Research Article
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8238216/ https://www.ncbi.nlm.nih.gov/pubmed/34181662 http://dx.doi.org/10.1371/journal.pone.0252241

Ejemplares similares

Factors affecting revisit intention for medical services at dental clinics
por: Park, Sewon, et al.
Publicado: (2021)

Effect of patient-related factors on hospitalization service satisfaction and recommendation intention of medical institutions in Korea
por: Shin, Jeong Woo, et al.
Publicado: (2023)

Factors Related to Healthcare Service Quality in Long-term Care Hospitals in South Korea: A Mixed-methods Study
por: Sohn, Minsung, et al.
Publicado: (2017)

Service quality, satisfaction, and behavioral intention in home delivered meals program
por: Joung, Hyun-Woo, et al.
Publicado: (2011)

Factors influencing inpatients’ satisfaction with hospitalization service in public hospitals in Shanghai, People’s Republic of China
por: Chen, Haiping, et al.
Publicado: (2016)

Gender differences in caregiver attitudes and unmet needs for activities of daily living (ADL) assistance among older adults with disabilities
por: Woo, Selin, et al.
Publicado: (2023)

Perception of service quality, satisfaction, and behavioral intentions in Ayurveda healthcare
por: Suhail, P., et al.
Publicado: (2021)

Analyzing the Effectiveness of Data-Linked Projects for Health Promotion in Public Health Centers of South Korea
por: Yoon, Kichan, et al.
Publicado: (2023)

Analysis on Time-Lag Effect of Research and Development Investment in the Pharmaceutical Industry in Korea
por: Lee, Munjae, et al.
Publicado: (2015)

Understanding the perceived satisfaction and revisiting intentions of lodgers in a restricted service scenario: evidence from the hotel industry in quarantine
por: Wang, Kuo-Yan, et al.
Publicado: (2021)

Public health in Democratic People’s Republic of Korea
por: Noble, Douglas James
Publicado: (2019)

Examining the effect of logistics service quality on customer satisfaction and re-use intention
por: Lin, Xiaofang, et al.
Publicado: (2023)

Suicide among Older Adults with Dementia: Effects of Korea’s Long-Term Care Insurance System
por: Moon, Sungje, et al.
Publicado: (2021)

Effects of public and private health insurance on medical service utilization in the National Health Insurance System: National panel study in the Republic of Korea
por: Sohn, Minsung, et al.
Publicado: (2016)

Tuberculosis: Republic of Korea, 2021
por: Min, Jinsoo, et al.
Publicado: (2023)

Trends in the Approval and Quality Management of Artificial Intelligence Medical Devices in the Republic of Korea
por: Lim, Kyoungtaek, et al.
Publicado: (2022)

Service Quality in Tourism Public Health: Trust, Satisfaction, and Loyalty
por: Han, Jiayu, et al.
Publicado: (2021)

Systematic review of evidence on public health in the Democratic People’s Republic of Korea
por: Park, John J, et al.
Publicado: (2019)

The hub-and-spoke organization design revisited: a lifeline for rural hospitals
por: Elrod, James K., et al.
Publicado: (2017)

Public Health and International Partnerships in the Democratic People’s Republic of Korea
por: Grundy, John, et al.
Publicado: (2015)

Characteristics of choice and satisfaction regarding the use of ultraviolet blockers in the golf population in Republic of Korea: A quantitative study
por: Choi, Jiahn, et al.
Publicado: (2023)

Effects of Nursing Work Environment, Need Satisfaction, and Depression on Turnover Intention in Korea
por: Shin, Sun-Hwa, et al.
Publicado: (2023)

Publication of the Korea-WHO Cooperation History — 70 Years of Working Together for Heath: World Health Organization and the Republic of Korea
por: Cho, Heeyeon, et al.
Publicado: (2017)

Revisiting caregiver satisfaction with children’s mental health services in the United States
por: Seibel, Lauren F., et al.
Publicado: (2021)

Evaluation of Patient and Medical Staff Satisfaction regarding Healthcare Services in Wuhan Public Hospitals
por: Meng, Runtang, et al.
Publicado: (2018)

Analysis of the relationships among perceived service encounter quality, service value, satisfaction and behavioral intention for physical therapy patients
por: Ko, Min-Seok, et al.
Publicado: (2017)

The Moderating Role of Social Activity on Age Norms and Subjective Health Status of Older Adults: A Two-Stage Cluster Korea National Survey
por: Choi, Myungsuk, et al.
Publicado: (2019)

Factors influencing the health satisfaction of users of public health and medical institutions in South Korea
por: Yoon, Kichan, et al.
Publicado: (2023)

Storytelling festival participation and tourists’ revisit intention
por: Ko, Sung-Hoon, et al.
Publicado: (2022)

How public and private health insurance coverage mitigates catastrophic health expenditures in Republic of Korea
por: Jung, Hyun Woo, et al.
Publicado: (2022)

Penetrating Orbitocranial Injuries in the Republic of Korea
por: Hyung, Jung Woo, et al.
Publicado: (2023)

Pandemic preparedness of an academic medical centre in the Republic of Korea
por: An, Julia Ah-Reum, et al.
Publicado: (2020)

Service quality, satisfaction and intention to use Union Digital Center in Bangladesh: The moderating effect of citizen participation
por: Biswas, Bikram, et al.
Publicado: (2020)

Mobile commerce applications service quality in enhancing customer loyalty intention: mediating role of customer satisfaction
por: Zariman, Nurul Fazleen Mohd, et al.
Publicado: (2022)

Cancer-Oriented Comprehensive Nursing Services in Republic of Korea: Lessons from an Oncologist’s Perspective
por: Ha, Suk Hun, et al.
Publicado: (2023)

Birth Rate Transition in the Republic of Korea: Trends and Prospects
por: Yun, Jungha, et al.
Publicado: (2022)

Service quality, trust, and patient satisfaction in interpersonal-based medical service encounters
por: Chang, Ching-Sheng, et al.
Publicado: (2013)

Effect of service experience, engagement and satisfaction on the future intentions of customers of a sports services
por: Fernando, García-Pascual, et al.
Publicado: (2023)

Patients’ satisfaction with clinical Laboratory Services in Public Hospitals in Ethiopia
por: Hailu, Hiwot Amare, et al.
Publicado: (2020)

Lessons from a COVID-19 hospital, Republic of Korea
por: Kim, Mhinjine, et al.
Publicado: (2020)

Cannot write session to /tmp/vufind_sessions/sess_bkc7l1j5ne5fioiffaclepk3s7