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Experience of Patients with Diabetes and Other Cardiovascular Risk Factors with Health Professionals and Healthcare in Spain

We aimed to evaluate the experience of patients with type 2 diabetes (T2DM) with healthcare received in Spain. This was a retrospective, observational study in patients with T2DM cared for in primary healthcare (PHC) centers. A cross-sectional analysis of the patients’ experience data was performed...

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Autores principales: Orozco-Beltrán, Domingo, Cinza-Sanjurjo, Sergio, Escribano-Serrano, José, López-Simarro, Flora, Fernández, Gonzalo, Gómez-García, Antón, Cedenilla-Horcajuelo, Marta, Ferreira de Campos, Karine
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8267612/
https://www.ncbi.nlm.nih.gov/pubmed/34206918
http://dx.doi.org/10.3390/jcm10132831
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author Orozco-Beltrán, Domingo
Cinza-Sanjurjo, Sergio
Escribano-Serrano, José
López-Simarro, Flora
Fernández, Gonzalo
Gómez-García, Antón
Cedenilla-Horcajuelo, Marta
Ferreira de Campos, Karine
author_facet Orozco-Beltrán, Domingo
Cinza-Sanjurjo, Sergio
Escribano-Serrano, José
López-Simarro, Flora
Fernández, Gonzalo
Gómez-García, Antón
Cedenilla-Horcajuelo, Marta
Ferreira de Campos, Karine
author_sort Orozco-Beltrán, Domingo
collection PubMed
description We aimed to evaluate the experience of patients with type 2 diabetes (T2DM) with healthcare received in Spain. This was a retrospective, observational study in patients with T2DM cared for in primary healthcare (PHC) centers. A cross-sectional analysis of the patients’ experience data was performed using the Instrument for the Evaluation of the Experience of Chronic Patients (IEXPAC). A total of 475 patients with T2DM were recruited from 36 PHC centers, of which 248 (52.2%) completed the IEXPAC questionnaire. The IEXPAC total mean score (range 0–10) was 7 points, with an average “new relational model” score of 2.5 points. The mean continuity of care score after hospital discharge was 6.2 points. The results showed that 8% of the patients always or almost always used the internet to check their medical history, appointments or other data from their healthcare service, and 15% responded that healthcare professionals always or almost always informed them of forums or other reliable internet sites to obtain information about their illness. The study results show that there is a wide margin for improvement in the experience of patients with T2DM with healthcare in Spain, especially regarding the information patients receive or can obtain.
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spelling pubmed-82676122021-07-10 Experience of Patients with Diabetes and Other Cardiovascular Risk Factors with Health Professionals and Healthcare in Spain Orozco-Beltrán, Domingo Cinza-Sanjurjo, Sergio Escribano-Serrano, José López-Simarro, Flora Fernández, Gonzalo Gómez-García, Antón Cedenilla-Horcajuelo, Marta Ferreira de Campos, Karine J Clin Med Article We aimed to evaluate the experience of patients with type 2 diabetes (T2DM) with healthcare received in Spain. This was a retrospective, observational study in patients with T2DM cared for in primary healthcare (PHC) centers. A cross-sectional analysis of the patients’ experience data was performed using the Instrument for the Evaluation of the Experience of Chronic Patients (IEXPAC). A total of 475 patients with T2DM were recruited from 36 PHC centers, of which 248 (52.2%) completed the IEXPAC questionnaire. The IEXPAC total mean score (range 0–10) was 7 points, with an average “new relational model” score of 2.5 points. The mean continuity of care score after hospital discharge was 6.2 points. The results showed that 8% of the patients always or almost always used the internet to check their medical history, appointments or other data from their healthcare service, and 15% responded that healthcare professionals always or almost always informed them of forums or other reliable internet sites to obtain information about their illness. The study results show that there is a wide margin for improvement in the experience of patients with T2DM with healthcare in Spain, especially regarding the information patients receive or can obtain. MDPI 2021-06-26 /pmc/articles/PMC8267612/ /pubmed/34206918 http://dx.doi.org/10.3390/jcm10132831 Text en © 2021 by the authors. https://creativecommons.org/licenses/by/4.0/Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/).
spellingShingle Article
Orozco-Beltrán, Domingo
Cinza-Sanjurjo, Sergio
Escribano-Serrano, José
López-Simarro, Flora
Fernández, Gonzalo
Gómez-García, Antón
Cedenilla-Horcajuelo, Marta
Ferreira de Campos, Karine
Experience of Patients with Diabetes and Other Cardiovascular Risk Factors with Health Professionals and Healthcare in Spain
title Experience of Patients with Diabetes and Other Cardiovascular Risk Factors with Health Professionals and Healthcare in Spain
title_full Experience of Patients with Diabetes and Other Cardiovascular Risk Factors with Health Professionals and Healthcare in Spain
title_fullStr Experience of Patients with Diabetes and Other Cardiovascular Risk Factors with Health Professionals and Healthcare in Spain
title_full_unstemmed Experience of Patients with Diabetes and Other Cardiovascular Risk Factors with Health Professionals and Healthcare in Spain
title_short Experience of Patients with Diabetes and Other Cardiovascular Risk Factors with Health Professionals and Healthcare in Spain
title_sort experience of patients with diabetes and other cardiovascular risk factors with health professionals and healthcare in spain
topic Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8267612/
https://www.ncbi.nlm.nih.gov/pubmed/34206918
http://dx.doi.org/10.3390/jcm10132831
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