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Scoping review of balanced scorecards for use in healthcare settings: development and implementation
OBJECTIVE: Balanced scorecards (BSCs) were developed in the early 1990s in corporate settings as a strategic performance management tool that emphasised measurement from multiple perspectives. Since their introduction, BSCs have been adapted for a variety of industries, including to healthcare setti...
Autores principales: | Bohm, Victoria, Lacaille, Diane, Spencer, Nicole, Barber, Claire EH |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BMJ Publishing Group
2021
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8273481/ https://www.ncbi.nlm.nih.gov/pubmed/34244173 http://dx.doi.org/10.1136/bmjoq-2020-001293 |
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