Patient Experience in Virtual Visits Hinges on Technology and the Patient-Clinician Relationship: A Large Survey Study With Open-ended Questions

BACKGROUND: Patient satisfaction with in-person medical visits includes patient-clinician engagement. However, communication, empathy, and other relationship-centered care measures in virtual visits have not been adequately investigated. OBJECTIVE: This study aims to comprehensively consider patient...

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Detalles Bibliográficos
Autores principales: Rose, Susannah, Hurwitz, Heather McKee, Mercer, Mary Beth, Hizlan, Sabahat, Gali, Kari, Yu, Pei-Chun, Franke, Caroline, Martinez, Kathryn, Stanton, Matthew, Faiman, Matthew, Rasmussen, Peter, Boissy, Adrienne
Formato: Online Artículo Texto
Lenguaje:English
Publicado: JMIR Publications 2021
Materias:
Original Paper
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8277398/
https://www.ncbi.nlm.nih.gov/pubmed/34152276
http://dx.doi.org/10.2196/18488

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