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The patient satisfaction in primary care consultation—Questionnaire (PiC): An instrument to assess the impact of patient-centred communication on patient satisfaction

BACKGROUND: Primary care consultation is significantly influenced by communication between the General Practitioner (GP) and their patients. Hypothesising that patient satisfaction can be tested based on an expectation-experience comparison, the aim of this article is to discuss the influence of com...

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Detalles Bibliográficos
Autores principales: Stark, Stefanie, Worm, Lukas, Kluge, Marie, Roos, Marco, Burggraf, Larissa
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Public Library of Science 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8284638/
https://www.ncbi.nlm.nih.gov/pubmed/34270615
http://dx.doi.org/10.1371/journal.pone.0254644