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General Perception of Doctor–Patient Relationship From Patients During the COVID-19 Pandemic in China: A Cross-Sectional Study

The doctor–patient relationship (DPR) is essential in the process of medical consultations and treatments. Poor DPR may lead to poor medical outcomes, medical violence against doctors, and a negative perception of the healthcare system. Little is known about how DPR is affected during this novel cor...

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Autores principales: Zhou, Yanan, Chen, Shubao, Liao, Yanhui, Wu, Qiuxia, Ma, Yuejiao, Wang, Dongfang, Wang, Xuyi, Li, Manyun, Wang, Yunfei, Wang, Yingying, Liu, Yueheng, Liu, Tieqiao, Yang, Winson Fu Zun
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8290183/
https://www.ncbi.nlm.nih.gov/pubmed/34295863
http://dx.doi.org/10.3389/fpubh.2021.646486
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author Zhou, Yanan
Chen, Shubao
Liao, Yanhui
Wu, Qiuxia
Ma, Yuejiao
Wang, Dongfang
Wang, Xuyi
Li, Manyun
Wang, Yunfei
Wang, Yingying
Liu, Yueheng
Liu, Tieqiao
Yang, Winson Fu Zun
author_facet Zhou, Yanan
Chen, Shubao
Liao, Yanhui
Wu, Qiuxia
Ma, Yuejiao
Wang, Dongfang
Wang, Xuyi
Li, Manyun
Wang, Yunfei
Wang, Yingying
Liu, Yueheng
Liu, Tieqiao
Yang, Winson Fu Zun
author_sort Zhou, Yanan
collection PubMed
description The doctor–patient relationship (DPR) is essential in the process of medical consultations and treatments. Poor DPR may lead to poor medical outcomes, medical violence against doctors, and a negative perception of the healthcare system. Little is known about how DPR is affected during this novel coronavirus disease 2019 (COVID-19) pandemic. This cross-sectional study aimed to explore the DPR during the COVID-19 pandemic. There were 1,903 participants in China (95% response rate) who were recruited during the pandemic online via convenience and snowball sampling. Several questionnaires were used to evaluate participants' attitudes toward DPR, including the Patient–Doctor Relationship Questionnaire (PDRQ-9), Chinese Wake Forest Physician Trust Scale (C-WFPTS), a survey on medical violence against doctors, factors that affect and improve DPR, and general trust in medical services. Results revealed that DPR improved, and doctor–patient trust increased compared to participants' retrospective attitude before the pandemic. In addition, patients' violence against doctors decreased during the pandemic. Better doctor–patient trust and lower violence toward doctors are related to better DPR. Furthermore, we found that the main factors that could improve DPR include communication between doctors and patients, medical technology and services, and medical knowledge for patients. This study helped to better understand DPR in China, which may contribute to future health policies and medical practices in order to improve DPR and doctor–patient trust.
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spelling pubmed-82901832021-07-21 General Perception of Doctor–Patient Relationship From Patients During the COVID-19 Pandemic in China: A Cross-Sectional Study Zhou, Yanan Chen, Shubao Liao, Yanhui Wu, Qiuxia Ma, Yuejiao Wang, Dongfang Wang, Xuyi Li, Manyun Wang, Yunfei Wang, Yingying Liu, Yueheng Liu, Tieqiao Yang, Winson Fu Zun Front Public Health Public Health The doctor–patient relationship (DPR) is essential in the process of medical consultations and treatments. Poor DPR may lead to poor medical outcomes, medical violence against doctors, and a negative perception of the healthcare system. Little is known about how DPR is affected during this novel coronavirus disease 2019 (COVID-19) pandemic. This cross-sectional study aimed to explore the DPR during the COVID-19 pandemic. There were 1,903 participants in China (95% response rate) who were recruited during the pandemic online via convenience and snowball sampling. Several questionnaires were used to evaluate participants' attitudes toward DPR, including the Patient–Doctor Relationship Questionnaire (PDRQ-9), Chinese Wake Forest Physician Trust Scale (C-WFPTS), a survey on medical violence against doctors, factors that affect and improve DPR, and general trust in medical services. Results revealed that DPR improved, and doctor–patient trust increased compared to participants' retrospective attitude before the pandemic. In addition, patients' violence against doctors decreased during the pandemic. Better doctor–patient trust and lower violence toward doctors are related to better DPR. Furthermore, we found that the main factors that could improve DPR include communication between doctors and patients, medical technology and services, and medical knowledge for patients. This study helped to better understand DPR in China, which may contribute to future health policies and medical practices in order to improve DPR and doctor–patient trust. Frontiers Media S.A. 2021-07-06 /pmc/articles/PMC8290183/ /pubmed/34295863 http://dx.doi.org/10.3389/fpubh.2021.646486 Text en Copyright © 2021 Zhou, Chen, Liao, Wu, Ma, Wang, Wang, Li, Wang, Wang, Liu, Liu and Yang. https://creativecommons.org/licenses/by/4.0/This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.
spellingShingle Public Health
Zhou, Yanan
Chen, Shubao
Liao, Yanhui
Wu, Qiuxia
Ma, Yuejiao
Wang, Dongfang
Wang, Xuyi
Li, Manyun
Wang, Yunfei
Wang, Yingying
Liu, Yueheng
Liu, Tieqiao
Yang, Winson Fu Zun
General Perception of Doctor–Patient Relationship From Patients During the COVID-19 Pandemic in China: A Cross-Sectional Study
title General Perception of Doctor–Patient Relationship From Patients During the COVID-19 Pandemic in China: A Cross-Sectional Study
title_full General Perception of Doctor–Patient Relationship From Patients During the COVID-19 Pandemic in China: A Cross-Sectional Study
title_fullStr General Perception of Doctor–Patient Relationship From Patients During the COVID-19 Pandemic in China: A Cross-Sectional Study
title_full_unstemmed General Perception of Doctor–Patient Relationship From Patients During the COVID-19 Pandemic in China: A Cross-Sectional Study
title_short General Perception of Doctor–Patient Relationship From Patients During the COVID-19 Pandemic in China: A Cross-Sectional Study
title_sort general perception of doctor–patient relationship from patients during the covid-19 pandemic in china: a cross-sectional study
topic Public Health
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8290183/
https://www.ncbi.nlm.nih.gov/pubmed/34295863
http://dx.doi.org/10.3389/fpubh.2021.646486
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