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Phone triage nurses’ assessment of respiratory tract infections – the tightrope walk between gatekeeping and service providing. A qualitative study

BACKGROUND: Phone nurses triage callers to Norwegian out-of-hours cooperatives to estimate the appropriate urgency and level of care for the caller. Many callers with mild symptoms of respiratory tract infections receive a doctor’s consultation, which may lead to busy sessions and in turn impair cli...

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Detalles Bibliográficos
Autores principales:	Lindberg, Bent Håkan, Rebnord, Ingrid Keilegavlen, Høye, Sigurd
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	Taylor & Francis 2021
Materias:	Research Articles
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8293966/ https://www.ncbi.nlm.nih.gov/pubmed/33792485 http://dx.doi.org/10.1080/02813432.2021.1908715

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