Archival infrastructure and the information backlog

Embedded in the notion of the archive as knowledge infrastructure is the idea of a steady flow of information that resides within and moves through socio-technical systems. While there is exponential growth in the information transferred between the creator and the archive, the information flow between the archive and the user is often leaky—discontinuous and disrupted. There is a considerable interval between the time archival material are accessioned, processed, and made accessible for research. It is in this space that what archivists euphemistically call ‘the backlog’ comes into existence. What the backlog interrupts is the distribution and consumption end of the research process. As a concept and a reality, the backlog is a critical point of failure, carrying with it an ongoing and prevailing sense that ‘deferred maintenance’ has become the norm in the archive. In this article, focus is placed on framing and understanding the backlog as an infrastructural problem and on highlighting the conflict inherent in various forms of discourse seeking solutions to it.