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Inferring Trust From Users’ Behaviours; Agents’ Predictability Positively Affects Trust, Task Performance and Cognitive Load in Human-Agent Real-Time Collaboration
Collaborative virtual agents help human operators to perform tasks in real-time. For this collaboration to be effective, human operators must appropriately trust the agent(s) they are interacting with. Multiple factors influence trust, such as the context of interaction, prior experiences with autom...
Autores principales: | , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Frontiers Media S.A.
2021
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8295498/ https://www.ncbi.nlm.nih.gov/pubmed/34307467 http://dx.doi.org/10.3389/frobt.2021.642201 |