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Achieving Operational Excellence Through Artificial Intelligence: Driving Forces and Barriers

This paper presents an in-depth literature review on the driving forces and barriers for achieving operational excellence through artificial intelligence (AI). Artificial intelligence is a technological concept spanning operational management, philosophy, humanities, statistics, mathematics, compute...

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Autores principales: Tariq, Muhammad Usman, Poulin, Marc, Abonamah, Abdullah A.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8295597/
https://www.ncbi.nlm.nih.gov/pubmed/34305744
http://dx.doi.org/10.3389/fpsyg.2021.686624
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author Tariq, Muhammad Usman
Poulin, Marc
Abonamah, Abdullah A.
author_facet Tariq, Muhammad Usman
Poulin, Marc
Abonamah, Abdullah A.
author_sort Tariq, Muhammad Usman
collection PubMed
description This paper presents an in-depth literature review on the driving forces and barriers for achieving operational excellence through artificial intelligence (AI). Artificial intelligence is a technological concept spanning operational management, philosophy, humanities, statistics, mathematics, computer sciences, and social sciences. AI refers to machines mimicking human behavior in terms of cognitive functions. The evolution of new technological procedures and advancements in producing intelligence for machines creates a positive impact on decisions, operations, strategies, and management incorporated in the production process of goods and services. Businesses develop various methods and solutions to extract meaningful information, such as big data, automatic production capabilities, and systematization for business improvement. The progress in organizational competitiveness is apparent through improvements in firm’s decisions, resulting in increased operational efficiencies. Innovation with AI has enabled small businesses to reduce operating expenses and increase revenues. The focused literature review reveals the driving forces for achieving operational excellence through AI are improvement in computing abilities of machines, development of data-based AI, advancements in deep learning, cloud computing, data management, and integration of AI in operations. The barriers are mainly cultural constraints, fear of the unknown, lack of employee skills, and strategic planning for adopting AI. The current paper presents an analysis of articles focused on AI adoption in production and operations. We selected articles published between 2015 and 2020. Our study contributes to the literature reviews on operational excellence, artificial intelligence, driving forces for AI, and AI barriers in achieving operational excellence.
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spelling pubmed-82955972021-07-23 Achieving Operational Excellence Through Artificial Intelligence: Driving Forces and Barriers Tariq, Muhammad Usman Poulin, Marc Abonamah, Abdullah A. Front Psychol Psychology This paper presents an in-depth literature review on the driving forces and barriers for achieving operational excellence through artificial intelligence (AI). Artificial intelligence is a technological concept spanning operational management, philosophy, humanities, statistics, mathematics, computer sciences, and social sciences. AI refers to machines mimicking human behavior in terms of cognitive functions. The evolution of new technological procedures and advancements in producing intelligence for machines creates a positive impact on decisions, operations, strategies, and management incorporated in the production process of goods and services. Businesses develop various methods and solutions to extract meaningful information, such as big data, automatic production capabilities, and systematization for business improvement. The progress in organizational competitiveness is apparent through improvements in firm’s decisions, resulting in increased operational efficiencies. Innovation with AI has enabled small businesses to reduce operating expenses and increase revenues. The focused literature review reveals the driving forces for achieving operational excellence through AI are improvement in computing abilities of machines, development of data-based AI, advancements in deep learning, cloud computing, data management, and integration of AI in operations. The barriers are mainly cultural constraints, fear of the unknown, lack of employee skills, and strategic planning for adopting AI. The current paper presents an analysis of articles focused on AI adoption in production and operations. We selected articles published between 2015 and 2020. Our study contributes to the literature reviews on operational excellence, artificial intelligence, driving forces for AI, and AI barriers in achieving operational excellence. Frontiers Media S.A. 2021-07-08 /pmc/articles/PMC8295597/ /pubmed/34305744 http://dx.doi.org/10.3389/fpsyg.2021.686624 Text en Copyright © 2021 Tariq, Poulin and Abonamah. https://creativecommons.org/licenses/by/4.0/This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.
spellingShingle Psychology
Tariq, Muhammad Usman
Poulin, Marc
Abonamah, Abdullah A.
Achieving Operational Excellence Through Artificial Intelligence: Driving Forces and Barriers
title Achieving Operational Excellence Through Artificial Intelligence: Driving Forces and Barriers
title_full Achieving Operational Excellence Through Artificial Intelligence: Driving Forces and Barriers
title_fullStr Achieving Operational Excellence Through Artificial Intelligence: Driving Forces and Barriers
title_full_unstemmed Achieving Operational Excellence Through Artificial Intelligence: Driving Forces and Barriers
title_short Achieving Operational Excellence Through Artificial Intelligence: Driving Forces and Barriers
title_sort achieving operational excellence through artificial intelligence: driving forces and barriers
topic Psychology
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8295597/
https://www.ncbi.nlm.nih.gov/pubmed/34305744
http://dx.doi.org/10.3389/fpsyg.2021.686624
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