Cargando…
Donor orientation and service quality: Key factors in active blood donors’ satisfaction and loyalty
Faced with the increasing demand for blood and greater restrictions on ensuring the safety of transfusions, voluntary donation is currently the only and best alternative for the health system to have a sustainable and safe blood supply. In this context, one of the primary strategies of blood transfu...
Autores principales: | Martín-Santana, Josefa D., Cabrera-Suárez, María Katiuska, Déniz-Déniz, María de la Cruz, Reinares-Lara, Eva |
---|---|
Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Public Library of Science
2021
|
Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8297764/ https://www.ncbi.nlm.nih.gov/pubmed/34293070 http://dx.doi.org/10.1371/journal.pone.0255112 |
Ejemplares similares
-
The influence of service quality and anticipated emotions on donor loyalty: an empirical analysis in blood centres in Spain
por: Martín-Santana, Josefa D., et al.
Publicado: (2022) -
Multi-Vendor Loyalty Programs: Influencing Customer Behavioral Loyalty?
por: Villacé-Molinero, Teresa, et al.
Publicado: (2016) -
Beyond customer satisfaction to customer loyalty: the key to geater profitability
por: Bhote, Keki R
Publicado: (1996) -
Service Quality in Tourism Public Health: Trust, Satisfaction, and Loyalty
por: Han, Jiayu, et al.
Publicado: (2021) -
Digitized Prenatal Newsletter: Impact on Obstetric Patient Satisfaction and Loyalty
por: Caballero-Galilea, María, et al.
Publicado: (2022)