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Impact of Digitalization on Customers’ Well-Being in the Pandemic Period: Challenges and Opportunities for the Retail Industry
Order increases, supply chain disruptions, changing customer behavior, store closures, and more that have been caused by the coronavirus epidemic (COVID-19) will undoubtedly affect the online commerce forms of business. The coronavirus pandemic has a significant impact on digitalization and customer...
Autores principales: | Akram, Umair, Fülöp, Melinda Timea, Tiron-Tudor, Adriana, Topor, Dan Ioan, Căpușneanu, Sorinel |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
MDPI
2021
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8303578/ https://www.ncbi.nlm.nih.gov/pubmed/34299984 http://dx.doi.org/10.3390/ijerph18147533 |
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