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Validation of an Attributional and Distributive Justice Mediational Model on the Effects of Surface Acting on Emotional Exhaustion: An Experimental Study
Previous research has shown that surface acting—displaying an emotion that is dissonant with inner feelings—negatively impacts employees’ well-being. However, most studies have neglected the meaning that employees develop around emotional demands requiring surface acting. This study examined how emp...
Autores principales: | , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
MDPI
2021
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8305031/ https://www.ncbi.nlm.nih.gov/pubmed/34299956 http://dx.doi.org/10.3390/ijerph18147505 |