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Perceptions Related to Nursing and Nursing Staff in Long-Term Care Settings during the COVID-19 Pandemic Era: Using Social Networking Service

Purpose: The purpose of this study was to investigate what opinions and perceptions people have about nursing and the role of nursing staff in nursing homes (NHs) on Social Networking Service (SNS) by analyzing large-scale data through social big-data analysis. Methods: This study investigated chang...

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Autores principales: Shin, Juhhyun, Jung, Sunok, Park, Hyeonyoung, Lee, Yaena, Son, Yukyeong
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8305635/
https://www.ncbi.nlm.nih.gov/pubmed/34299849
http://dx.doi.org/10.3390/ijerph18147398
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author Shin, Juhhyun
Jung, Sunok
Park, Hyeonyoung
Lee, Yaena
Son, Yukyeong
author_facet Shin, Juhhyun
Jung, Sunok
Park, Hyeonyoung
Lee, Yaena
Son, Yukyeong
author_sort Shin, Juhhyun
collection PubMed
description Purpose: The purpose of this study was to investigate what opinions and perceptions people have about nursing and the role of nursing staff in nursing homes (NHs) on Social Networking Service (SNS) by analyzing large-scale data through social big-data analysis. Methods: This study investigated changes in perception related to nursing and nursing staff in NHs during the COVID-19 pandemic era using target channels (blogs, cafes, Instagram, communities, Twitter, etc.). Data were collected on the channel from 12 September 2019 to 11 September 2020, 6 months before and after 12 March 2020 when the COVID-19 pandemic was declared. Selected keywords included “nursing,” “nurse,” and “nursing staff,” and included words were “long-term care settings,” “geriatric hospital,” and “nursing home.” Text mining, opinion mining, and social network analysis were conducted. Results: After the COVID-19 pandemic, the frequency of keywords increased about 1.5 times compared to before. In March 2020 when the COVID-19 pandemic was declared, the negative phrase “be infected” ranked number one, resulting in a sharp 8% rise in the percentage of negative words in that month. The related words that have risen in rank significantly, or were newly ranked in the Top 30 after the pandemic, were related with COVID-19. Conclusion: The public began to realize the role of nursing staff in the prevention and management of mass infection in NHs and the importance of nursing staff after the pandemic. Further studies should examine the perceptions of those who have received nursing services and include a wide range of foreign channels.
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spelling pubmed-83056352021-07-25 Perceptions Related to Nursing and Nursing Staff in Long-Term Care Settings during the COVID-19 Pandemic Era: Using Social Networking Service Shin, Juhhyun Jung, Sunok Park, Hyeonyoung Lee, Yaena Son, Yukyeong Int J Environ Res Public Health Article Purpose: The purpose of this study was to investigate what opinions and perceptions people have about nursing and the role of nursing staff in nursing homes (NHs) on Social Networking Service (SNS) by analyzing large-scale data through social big-data analysis. Methods: This study investigated changes in perception related to nursing and nursing staff in NHs during the COVID-19 pandemic era using target channels (blogs, cafes, Instagram, communities, Twitter, etc.). Data were collected on the channel from 12 September 2019 to 11 September 2020, 6 months before and after 12 March 2020 when the COVID-19 pandemic was declared. Selected keywords included “nursing,” “nurse,” and “nursing staff,” and included words were “long-term care settings,” “geriatric hospital,” and “nursing home.” Text mining, opinion mining, and social network analysis were conducted. Results: After the COVID-19 pandemic, the frequency of keywords increased about 1.5 times compared to before. In March 2020 when the COVID-19 pandemic was declared, the negative phrase “be infected” ranked number one, resulting in a sharp 8% rise in the percentage of negative words in that month. The related words that have risen in rank significantly, or were newly ranked in the Top 30 after the pandemic, were related with COVID-19. Conclusion: The public began to realize the role of nursing staff in the prevention and management of mass infection in NHs and the importance of nursing staff after the pandemic. Further studies should examine the perceptions of those who have received nursing services and include a wide range of foreign channels. MDPI 2021-07-11 /pmc/articles/PMC8305635/ /pubmed/34299849 http://dx.doi.org/10.3390/ijerph18147398 Text en © 2021 by the authors. https://creativecommons.org/licenses/by/4.0/Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/).
spellingShingle Article
Shin, Juhhyun
Jung, Sunok
Park, Hyeonyoung
Lee, Yaena
Son, Yukyeong
Perceptions Related to Nursing and Nursing Staff in Long-Term Care Settings during the COVID-19 Pandemic Era: Using Social Networking Service
title Perceptions Related to Nursing and Nursing Staff in Long-Term Care Settings during the COVID-19 Pandemic Era: Using Social Networking Service
title_full Perceptions Related to Nursing and Nursing Staff in Long-Term Care Settings during the COVID-19 Pandemic Era: Using Social Networking Service
title_fullStr Perceptions Related to Nursing and Nursing Staff in Long-Term Care Settings during the COVID-19 Pandemic Era: Using Social Networking Service
title_full_unstemmed Perceptions Related to Nursing and Nursing Staff in Long-Term Care Settings during the COVID-19 Pandemic Era: Using Social Networking Service
title_short Perceptions Related to Nursing and Nursing Staff in Long-Term Care Settings during the COVID-19 Pandemic Era: Using Social Networking Service
title_sort perceptions related to nursing and nursing staff in long-term care settings during the covid-19 pandemic era: using social networking service
topic Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8305635/
https://www.ncbi.nlm.nih.gov/pubmed/34299849
http://dx.doi.org/10.3390/ijerph18147398
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