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Predictors of a Top-Box Patient Experience: A Retrospective Observational Study of HCAHPS Data at a Safety Net Institution

Hospitals commonly seek to improve patient experience as measured by the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, yet there are limited data to guide improvement efforts. The HCAHPS survey was developed for interhospital comparisons, whereas its use in intrah...

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Detalles Bibliográficos
Autores principales:	Indovina, Kimberly A., Keniston, Angela, Manchala, Venkata, Burden, Marisha
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	SAGE Publications 2021
Materias:	Research Article
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8320559/ https://www.ncbi.nlm.nih.gov/pubmed/34377774 http://dx.doi.org/10.1177/23743735211034342

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