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Assessing the relationship among service quality, student satisfaction and loyalty: the NIGERIAN higher education experience

Higher educational institutions are engaged in the provision of services and thus require better focus on satisfying the needs and anticipation of their participating consumers (students). Additionally, it is the delivery of quality services that creates loyal consumers: consumers who patronize the...

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Detalles Bibliográficos
Autores principales:	Borishade, Taiye T., Ogunnaike, Olaleke O., Salau, Odunayo, Motilewa, Bolanle D., Dirisu, Joy I.
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	Elsevier 2021
Materias:	Review Article
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8322287/ https://www.ncbi.nlm.nih.gov/pubmed/34355090 http://dx.doi.org/10.1016/j.heliyon.2021.e07590

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