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Tourism Experience and Construction of Personalized Smart Tourism Program Under Tourist Psychology

The present work aims to boost tourism development in China, grasp the psychology of tourists at any time, and provide personalized tourist services. The research object is the tourism industry in Macau. In particular, tourists' experiences are comprehensively analyzed in terms of dining, livin...

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Autores principales: Lan, Feiya, Huang, Qijun, Zeng, Lijin, Guan, Xiuming, Xing, Dan, Cheng, Ziyan
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8339922/
https://www.ncbi.nlm.nih.gov/pubmed/34367015
http://dx.doi.org/10.3389/fpsyg.2021.691183
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author Lan, Feiya
Huang, Qijun
Zeng, Lijin
Guan, Xiuming
Xing, Dan
Cheng, Ziyan
author_facet Lan, Feiya
Huang, Qijun
Zeng, Lijin
Guan, Xiuming
Xing, Dan
Cheng, Ziyan
author_sort Lan, Feiya
collection PubMed
description The present work aims to boost tourism development in China, grasp the psychology of tourists at any time, and provide personalized tourist services. The research object is the tourism industry in Macau. In particular, tourists' experiences are comprehensively analyzed in terms of dining, living, traveling, sightseeing, shopping, and entertaining as per their psychological changes using approaches including big data analysis, literature analysis, and field investigation. In this case, a model of tourism experience formation path is summarized, and a smart travel solution is proposed based on psychological experience. In the end, specific and feasible suggestions are put forward for the Macau tourism industry. Results demonstrate that the psychology-based smart travel solution exerts a significant impact on tourists' tourism experience. Specifically, the weight of secular tourism experience is 0.523, the weight of aesthetic tourism experience is 0.356, and the weight of stimulating tourism experience is 0.121. Tourists prefer travel destinations with excellent urban security and scenic authenticity. They give the two indexes comprehensive scores of 75.14 points and 73.12 points, respectively. The proposed smart travel solution can grasp the psychology of tourists and enhance their tourism experiences. It has strong practical and guiding significances, which can promote constructing smart travel services in Macau and enhancing tourism experiences.
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spelling pubmed-83399222021-08-06 Tourism Experience and Construction of Personalized Smart Tourism Program Under Tourist Psychology Lan, Feiya Huang, Qijun Zeng, Lijin Guan, Xiuming Xing, Dan Cheng, Ziyan Front Psychol Psychology The present work aims to boost tourism development in China, grasp the psychology of tourists at any time, and provide personalized tourist services. The research object is the tourism industry in Macau. In particular, tourists' experiences are comprehensively analyzed in terms of dining, living, traveling, sightseeing, shopping, and entertaining as per their psychological changes using approaches including big data analysis, literature analysis, and field investigation. In this case, a model of tourism experience formation path is summarized, and a smart travel solution is proposed based on psychological experience. In the end, specific and feasible suggestions are put forward for the Macau tourism industry. Results demonstrate that the psychology-based smart travel solution exerts a significant impact on tourists' tourism experience. Specifically, the weight of secular tourism experience is 0.523, the weight of aesthetic tourism experience is 0.356, and the weight of stimulating tourism experience is 0.121. Tourists prefer travel destinations with excellent urban security and scenic authenticity. They give the two indexes comprehensive scores of 75.14 points and 73.12 points, respectively. The proposed smart travel solution can grasp the psychology of tourists and enhance their tourism experiences. It has strong practical and guiding significances, which can promote constructing smart travel services in Macau and enhancing tourism experiences. Frontiers Media S.A. 2021-07-22 /pmc/articles/PMC8339922/ /pubmed/34367015 http://dx.doi.org/10.3389/fpsyg.2021.691183 Text en Copyright © 2021 Lan, Huang, Zeng, Guan, Xing and Cheng. https://creativecommons.org/licenses/by/4.0/This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.
spellingShingle Psychology
Lan, Feiya
Huang, Qijun
Zeng, Lijin
Guan, Xiuming
Xing, Dan
Cheng, Ziyan
Tourism Experience and Construction of Personalized Smart Tourism Program Under Tourist Psychology
title Tourism Experience and Construction of Personalized Smart Tourism Program Under Tourist Psychology
title_full Tourism Experience and Construction of Personalized Smart Tourism Program Under Tourist Psychology
title_fullStr Tourism Experience and Construction of Personalized Smart Tourism Program Under Tourist Psychology
title_full_unstemmed Tourism Experience and Construction of Personalized Smart Tourism Program Under Tourist Psychology
title_short Tourism Experience and Construction of Personalized Smart Tourism Program Under Tourist Psychology
title_sort tourism experience and construction of personalized smart tourism program under tourist psychology
topic Psychology
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8339922/
https://www.ncbi.nlm.nih.gov/pubmed/34367015
http://dx.doi.org/10.3389/fpsyg.2021.691183
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