Role of FinTech Adoption for Competitiveness and Performance of the Bank: A Study of Banking Industry in UAE

FinTech is the combination of innovation and technology to deliver financial products and services to stakeholders. The paper aims to investigate the impact of FinTech on the competitiveness and performance of the banking industry in the UAE. The research is empirically tested based on the 76 banking professionals and executives (bankers) from Dubai (UAE). The findings suggest that the adoption of FinTech had a significant influence on the competitiveness and competitiveness results in the performance of the banking industry in the UAE. The second findings suggest that proper adoption of FinTech and aligning with the management of technology also have a direct impact on the performance of the baking industry in the UAE. The study becomes important because the UAE Banking industry serves almost 200 nationalities and its performance depending on FinTech and competitiveness. SUPPLEMENTARY INFORMATION: The online version contains supplementary material available at 10.1007/s42943-021-00033-9.