The risks and benefits of using social media to engage consumers in service design and quality improvement in Australian public hospitals: findings from an interview study of key stakeholders

BACKGROUND: Engaging consumers - patients, families, carers and community members who are current or potential service users - in the planning, design, delivery, and improvement of health services is a requirement of public hospital accreditation in Australia. There is evidence of social media being...

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Detalles Bibliográficos
Autores principales: Walsh, Louisa, Hyett, Nerida, Howley, Jayne, Juniper, Nicole, Li, Chi, MacLeod-Smith, Belinda, Rodier, Sophie, Hill, Sophie J.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2021
Materias:
Research
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8393819/
https://www.ncbi.nlm.nih.gov/pubmed/34445972
http://dx.doi.org/10.1186/s12913-021-06927-x

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