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Measuring customer satisfaction on the cleanliness of food premises using fuzzy conjoint analysis: A pilot test
Determining the level of customer satisfaction in cleanliness regarding a product or service is a significant aspect of businesses. However, the availability of feedback tools for consumers to evaluate the cleanliness of a restaurant is a crucial issue as several aspects of cleanliness need to be ev...
Autores principales: | , , , , , , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Public Library of Science
2021
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8409644/ https://www.ncbi.nlm.nih.gov/pubmed/34469489 http://dx.doi.org/10.1371/journal.pone.0256896 |