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Chatbot breakthrough in the 2020s? An ethical reflection on the trend of automated consultations in health care

Many experts have emphasised that chatbots are not sufficiently mature to be able to technically diagnose patient conditions or replace the judgements of health professionals. The COVID-19 pandemic, however, has significantly increased the utilisation of health-oriented chatbots, for instance, as a...

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Detalles Bibliográficos
Autores principales: Parviainen, Jaana, Rantala, Juho
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Springer Netherlands 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8416570/
https://www.ncbi.nlm.nih.gov/pubmed/34480711
http://dx.doi.org/10.1007/s11019-021-10049-w