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Chatbot breakthrough in the 2020s? An ethical reflection on the trend of automated consultations in health care
Many experts have emphasised that chatbots are not sufficiently mature to be able to technically diagnose patient conditions or replace the judgements of health professionals. The COVID-19 pandemic, however, has significantly increased the utilisation of health-oriented chatbots, for instance, as a...
Autores principales: | Parviainen, Jaana, Rantala, Juho |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Springer Netherlands
2021
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8416570/ https://www.ncbi.nlm.nih.gov/pubmed/34480711 http://dx.doi.org/10.1007/s11019-021-10049-w |
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