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Neural Bases of Brand Reputation Effect on Extension Evaluation: An ERPs Study

Brand extension, as a marketing strategy, is frequently utilized by enterprises to produce new products. There exist several critical factors determining its success, such as brand reputation and perceived fit. The present study adopts the event-related potentials (ERPs) method to explore the underl...

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Detalles Bibliográficos
Autores principales: Liu, Chang, Song, Zhijie, Shi, Rui
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8419323/
https://www.ncbi.nlm.nih.gov/pubmed/34497487
http://dx.doi.org/10.3389/fnins.2021.704459
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author Liu, Chang
Song, Zhijie
Shi, Rui
author_facet Liu, Chang
Song, Zhijie
Shi, Rui
author_sort Liu, Chang
collection PubMed
description Brand extension, as a marketing strategy, is frequently utilized by enterprises to produce new products. There exist several critical factors determining its success, such as brand reputation and perceived fit. The present study adopts the event-related potentials (ERPs) method to explore the underlying neural mechanism of the joint influence of the two factors on consumers’ evaluation of brand extension. Specifically, consumers were presented with a brand with corporate social responsibility (CSR) or corporate ability (CA) reputation, following attached to an extension product (high fit vs. low fit). And then, they were given a 5-point scale to report their acceptance intention (AI) toward the brand extension. Behavioral data showed a higher AI and a shorter reaction time for high fit in contrast to low fit conditions. For low fit conditions, consumers were more inclined to accept the extension product with a brand with CSR than CA reputation. Neurophysiologically, CSR reputation evoked a larger P2 amplitude and LPP amplitude than CA reputation. Moreover, the low fit conditions elicited a more positive LPP amplitude than the high fit conditions in the context of a brand with a CSR reputation. Yet, for a brand with a CA reputation, the effect of perceived fit was not found. These results may reflect early attention resources engagement and altruistic motivation at the late stage during brand extension evaluation. The findings provided neurological evidence for which of the two types of brand reputation (CSR vs. CA) have a more positive effect on brand extension.
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spelling pubmed-84193232021-09-07 Neural Bases of Brand Reputation Effect on Extension Evaluation: An ERPs Study Liu, Chang Song, Zhijie Shi, Rui Front Neurosci Neuroscience Brand extension, as a marketing strategy, is frequently utilized by enterprises to produce new products. There exist several critical factors determining its success, such as brand reputation and perceived fit. The present study adopts the event-related potentials (ERPs) method to explore the underlying neural mechanism of the joint influence of the two factors on consumers’ evaluation of brand extension. Specifically, consumers were presented with a brand with corporate social responsibility (CSR) or corporate ability (CA) reputation, following attached to an extension product (high fit vs. low fit). And then, they were given a 5-point scale to report their acceptance intention (AI) toward the brand extension. Behavioral data showed a higher AI and a shorter reaction time for high fit in contrast to low fit conditions. For low fit conditions, consumers were more inclined to accept the extension product with a brand with CSR than CA reputation. Neurophysiologically, CSR reputation evoked a larger P2 amplitude and LPP amplitude than CA reputation. Moreover, the low fit conditions elicited a more positive LPP amplitude than the high fit conditions in the context of a brand with a CSR reputation. Yet, for a brand with a CA reputation, the effect of perceived fit was not found. These results may reflect early attention resources engagement and altruistic motivation at the late stage during brand extension evaluation. The findings provided neurological evidence for which of the two types of brand reputation (CSR vs. CA) have a more positive effect on brand extension. Frontiers Media S.A. 2021-08-23 /pmc/articles/PMC8419323/ /pubmed/34497487 http://dx.doi.org/10.3389/fnins.2021.704459 Text en Copyright © 2021 Liu, Song and Shi. https://creativecommons.org/licenses/by/4.0/This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.
spellingShingle Neuroscience
Liu, Chang
Song, Zhijie
Shi, Rui
Neural Bases of Brand Reputation Effect on Extension Evaluation: An ERPs Study
title Neural Bases of Brand Reputation Effect on Extension Evaluation: An ERPs Study
title_full Neural Bases of Brand Reputation Effect on Extension Evaluation: An ERPs Study
title_fullStr Neural Bases of Brand Reputation Effect on Extension Evaluation: An ERPs Study
title_full_unstemmed Neural Bases of Brand Reputation Effect on Extension Evaluation: An ERPs Study
title_short Neural Bases of Brand Reputation Effect on Extension Evaluation: An ERPs Study
title_sort neural bases of brand reputation effect on extension evaluation: an erps study
topic Neuroscience
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8419323/
https://www.ncbi.nlm.nih.gov/pubmed/34497487
http://dx.doi.org/10.3389/fnins.2021.704459
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