Factors affecting customer intention to use online food delivery services before and during the COVID-19 pandemic

With the emerging popularity of online food delivery (OFD) services, this research examined predictors affecting customer intention to use OFD services amid the Coronavirus disease (COVID-19) pandemic. Specifically, Study 1 examined the moderating effect of the pandemic on the relationship between s...

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Detalles Bibliográficos
Autores principales: Hong, Chanmi, Choi, Hayeon (Hailey), Choi, Eun-Kyong (Cindy), Joung, Hyun-Woo (David)
Formato: Online Artículo Texto
Lenguaje:English
Publicado: The Authors. Published by Elsevier Ltd. on behalf of CAUTHE - COUNCIL FOR AUSTRALASIAN TOURISM AND HOSPITALITY EDUCATION. 2021
Materias:
Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8443068/
http://dx.doi.org/10.1016/j.jhtm.2021.08.012

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