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Intent to purchase IoT home security devices: Fear vs privacy

The Internet of Things (IoT) is a widely hyped concept, with its focus on the connection of smart devices to the Internet rather than on people. IoT for consumers is often called the smart home market, and a large part of that market consists of home security devices. Consumers are often motivated t...

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Detalles Bibliográficos
Autores principales: George, Joey F., Chen, Rui, Yuan, Lingyao
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Public Library of Science 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8454981/
https://www.ncbi.nlm.nih.gov/pubmed/34547060
http://dx.doi.org/10.1371/journal.pone.0257601
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author George, Joey F.
Chen, Rui
Yuan, Lingyao
author_facet George, Joey F.
Chen, Rui
Yuan, Lingyao
author_sort George, Joey F.
collection PubMed
description The Internet of Things (IoT) is a widely hyped concept, with its focus on the connection of smart devices to the Internet rather than on people. IoT for consumers is often called the smart home market, and a large part of that market consists of home security devices. Consumers are often motivated to purchase smart home security devices to prevent burglaries, which they fear may lead to damage to their property or threats to their families. However, they also understand that IoT home security devices may be a threat to the privacy of their personal information. To determine the relative roles of fear and privacy concerns in the decision to purchase IoT home security devices, we conducted a survey of American consumers. We used the Theory of Reasoned Action as the theoretical basis for the study. We found that fear positively affected consumer attitudes toward purchasing smart home security devices, while concerns about privacy negatively affected attitudes. We found that attitudes toward purchase, the opinions of important others, and experience with burglaries all affected intent to purchase. We also found that the relationship between privacy concerns and intent to purchase is completely mediated by attitudes, while fear has both direct and indirect effects on intent.
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spelling pubmed-84549812021-09-22 Intent to purchase IoT home security devices: Fear vs privacy George, Joey F. Chen, Rui Yuan, Lingyao PLoS One Research Article The Internet of Things (IoT) is a widely hyped concept, with its focus on the connection of smart devices to the Internet rather than on people. IoT for consumers is often called the smart home market, and a large part of that market consists of home security devices. Consumers are often motivated to purchase smart home security devices to prevent burglaries, which they fear may lead to damage to their property or threats to their families. However, they also understand that IoT home security devices may be a threat to the privacy of their personal information. To determine the relative roles of fear and privacy concerns in the decision to purchase IoT home security devices, we conducted a survey of American consumers. We used the Theory of Reasoned Action as the theoretical basis for the study. We found that fear positively affected consumer attitudes toward purchasing smart home security devices, while concerns about privacy negatively affected attitudes. We found that attitudes toward purchase, the opinions of important others, and experience with burglaries all affected intent to purchase. We also found that the relationship between privacy concerns and intent to purchase is completely mediated by attitudes, while fear has both direct and indirect effects on intent. Public Library of Science 2021-09-21 /pmc/articles/PMC8454981/ /pubmed/34547060 http://dx.doi.org/10.1371/journal.pone.0257601 Text en © 2021 George et al https://creativecommons.org/licenses/by/4.0/This is an open access article distributed under the terms of the Creative Commons Attribution License (https://creativecommons.org/licenses/by/4.0/) , which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
spellingShingle Research Article
George, Joey F.
Chen, Rui
Yuan, Lingyao
Intent to purchase IoT home security devices: Fear vs privacy
title Intent to purchase IoT home security devices: Fear vs privacy
title_full Intent to purchase IoT home security devices: Fear vs privacy
title_fullStr Intent to purchase IoT home security devices: Fear vs privacy
title_full_unstemmed Intent to purchase IoT home security devices: Fear vs privacy
title_short Intent to purchase IoT home security devices: Fear vs privacy
title_sort intent to purchase iot home security devices: fear vs privacy
topic Research Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8454981/
https://www.ncbi.nlm.nih.gov/pubmed/34547060
http://dx.doi.org/10.1371/journal.pone.0257601
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