Digitale Lernmethoden im Kontext von IT-Schulungen – am Beispiel der Digitalisierung einer ERP-Fallstudie

The Corona-Pandemic showed that the majority of companies and educational institutions in Germany are not prepared for the digitization of everyday work processes. Despite available modern technology like online communication software, big data or artificial intelligence they do not use it in operation. Crucial for successful Implementation, Administration and Usage of different IT systems is trained personnel. The current lack of skilled staff in most of the companies causes a lack of personnel for IT systems. While on the other hand further education is mostly held in In-house trainings in presence. During the Covid-19-pandemic most of these trainings had to be replaced by online courses. Additionally increased by unforseen events, like the current pandemic, the divergence between economic requirements and actual resources evolves to a serious problem. That is why qualification systems need to fit the available digital structures. The following article describes a best practice way for IT-schooling at university level. The main goals are to show a practicable way to use an actual approach model for e‑learning and the combination of different online tools to develope an integrated digital SAP training experience. A feedback afterwards from the participants was useful to understand and evaluate the developed course and gave important information about functionality and user experience for upcoming courses. In the future, these results need to be adopted into different IT-trainings to strengthen the new learning context and to support the compensation for the lack of qualified personnel.