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Uncovering, creating or constructing problems? Enacting a new role to support staff who raise concerns about quality and safety in the English National Health Service

Employee voice is an important source of organizational intelligence about possible problems in quality and patient safety, but effective systems for encouraging and supporting those who seek to speak up have remained elusive. In the English National Health Service, a novel role known as the ‘Freedo...

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Detalles Bibliográficos
Autores principales: Martin, Graham P, Chew, Sarah, Dixon-Woods, Mary
Formato: Online Artículo Texto
Lenguaje:English
Publicado: SAGE Publications 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8485254/
https://www.ncbi.nlm.nih.gov/pubmed/31984819
http://dx.doi.org/10.1177/1363459319901296

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