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Uncovering, creating or constructing problems? Enacting a new role to support staff who raise concerns about quality and safety in the English National Health Service
Employee voice is an important source of organizational intelligence about possible problems in quality and patient safety, but effective systems for encouraging and supporting those who seek to speak up have remained elusive. In the English National Health Service, a novel role known as the ‘Freedo...
Autores principales: | Martin, Graham P, Chew, Sarah, Dixon-Woods, Mary |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
SAGE Publications
2020
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8485254/ https://www.ncbi.nlm.nih.gov/pubmed/31984819 http://dx.doi.org/10.1177/1363459319901296 |
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