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Effect of the COVID-19 pandemic on public managers’ attitudes toward digital transformation()

The COVID-19 pandemic has induced a process of digital acceleration and has likely changed the attitudes of local public managers toward information and communication technology (ICT). While this attitude change has been reasonably argued, it has not been systematically measured. This study narrows...

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Detalles Bibliográficos
Autores principales: Barrutia, Jose M., Echebarria, Carmen
Formato: Online Artículo Texto
Lenguaje:English
Publicado: The Authors. Published by Elsevier Ltd. 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8496943/
https://www.ncbi.nlm.nih.gov/pubmed/34642513
http://dx.doi.org/10.1016/j.techsoc.2021.101776
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author Barrutia, Jose M.
Echebarria, Carmen
author_facet Barrutia, Jose M.
Echebarria, Carmen
author_sort Barrutia, Jose M.
collection PubMed
description The COVID-19 pandemic has induced a process of digital acceleration and has likely changed the attitudes of local public managers toward information and communication technology (ICT). While this attitude change has been reasonably argued, it has not been systematically measured. This study narrows this gap by measuring the attitudes of public managers before and after the outbreak of the COVID-19 pandemic. Overall, this study finds that the pandemic has led public managers to be more confident in the capacity of ICT to help cities achieve their economic, social, and environmental goals and respond to challenges. Both explicit and implicit measures confirmed attitude changes. The explicit measures also indicated that the change in public managers’ attitude toward ICT was similar to their change in attitude toward scientific progress and greater than their change in attitude toward other issues that have played a major role during the pandemic, namely, climate change, citizen participation, and privacy.
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spelling pubmed-84969432021-10-08 Effect of the COVID-19 pandemic on public managers’ attitudes toward digital transformation() Barrutia, Jose M. Echebarria, Carmen Technol Soc Article The COVID-19 pandemic has induced a process of digital acceleration and has likely changed the attitudes of local public managers toward information and communication technology (ICT). While this attitude change has been reasonably argued, it has not been systematically measured. This study narrows this gap by measuring the attitudes of public managers before and after the outbreak of the COVID-19 pandemic. Overall, this study finds that the pandemic has led public managers to be more confident in the capacity of ICT to help cities achieve their economic, social, and environmental goals and respond to challenges. Both explicit and implicit measures confirmed attitude changes. The explicit measures also indicated that the change in public managers’ attitude toward ICT was similar to their change in attitude toward scientific progress and greater than their change in attitude toward other issues that have played a major role during the pandemic, namely, climate change, citizen participation, and privacy. The Authors. Published by Elsevier Ltd. 2021-11 2021-10-07 /pmc/articles/PMC8496943/ /pubmed/34642513 http://dx.doi.org/10.1016/j.techsoc.2021.101776 Text en © 2021 The Authors Since January 2020 Elsevier has created a COVID-19 resource centre with free information in English and Mandarin on the novel coronavirus COVID-19. The COVID-19 resource centre is hosted on Elsevier Connect, the company's public news and information website. Elsevier hereby grants permission to make all its COVID-19-related research that is available on the COVID-19 resource centre - including this research content - immediately available in PubMed Central and other publicly funded repositories, such as the WHO COVID database with rights for unrestricted research re-use and analyses in any form or by any means with acknowledgement of the original source. These permissions are granted for free by Elsevier for as long as the COVID-19 resource centre remains active.
spellingShingle Article
Barrutia, Jose M.
Echebarria, Carmen
Effect of the COVID-19 pandemic on public managers’ attitudes toward digital transformation()
title Effect of the COVID-19 pandemic on public managers’ attitudes toward digital transformation()
title_full Effect of the COVID-19 pandemic on public managers’ attitudes toward digital transformation()
title_fullStr Effect of the COVID-19 pandemic on public managers’ attitudes toward digital transformation()
title_full_unstemmed Effect of the COVID-19 pandemic on public managers’ attitudes toward digital transformation()
title_short Effect of the COVID-19 pandemic on public managers’ attitudes toward digital transformation()
title_sort effect of the covid-19 pandemic on public managers’ attitudes toward digital transformation()
topic Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8496943/
https://www.ncbi.nlm.nih.gov/pubmed/34642513
http://dx.doi.org/10.1016/j.techsoc.2021.101776
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