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Web-based chatbot for Frequently Asked Queries (FAQ) in Hospitals
OBJECTIVES: Local hospitals are operated by the resigned association of patients as passive communication channels. The online hospital data related to the users’ queries are not transparent and reliable. Therefore, it is crucial to have an intelligent web chatbot that manages user requests and prov...
Autores principales: | Mittal, Mamta, Battineni, Gopi, Singh, Dharmendra, Nagarwal, Thakursingh, Yadav, Prabhakar |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Taibah University
2021
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8498791/ https://www.ncbi.nlm.nih.gov/pubmed/34690656 http://dx.doi.org/10.1016/j.jtumed.2021.06.002 |
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