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Eliciting preferences of patients about the quality of hospital services in the west of Iran using discrete choice experiment analysis
OBJECTIVES: Knowing about accurate customer expectations is the most important step in defining and delivering high-quality services. This study aimed to evaluate the preferences of patients referring to two hospitals in Kermanshah, Iran. METHOD: Discrete choice experiment (DCE) method used to elici...
Autores principales: | , , , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2021
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8501570/ https://www.ncbi.nlm.nih.gov/pubmed/34627285 http://dx.doi.org/10.1186/s12962-021-00319-y |