Sustainable Business Model in the Product-Service System: Analysis of Global Research and Associated EU Legislation

The business fabric is trying to resolve the many transformations that have occurred in recent decades. Companies are obliged to offer new ways to meet the needs of the market. This situation has led to the creation of new business models that combine both competitiveness and sustainability. Among the most consistent strategies, the product-service system (PSS) stands out. A bibliometric analysis was carried out on 1088 documents during the period 2000–2020, to synthesize the knowledge base on PSS in a global context and analyse future trends. The results obtained have made it possible to identify the evolution of scientific production, the main drivers of this issue, the lines of research developed and their link with EU legislation and reveal some critical gaps in knowledge. The main lines of research describe different aspects of PSS: servitisation, product design, manufacturing, life cycle, circular economy, and sustainable development. This study has identified how its analysis has developed to date and what terms allow us to glimpse new approaches; hence, it is a useful tool for PSS researchers and sponsors who provide financial resources that allow new directions in this research.