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Using positive deviance to improve timely access in primary care
BACKGROUND: Improving timely access in primary care is a continued challenge in many countries. We used positive deviance to try and identify best practices for achieving timely access in our primary care organisation in Toronto, Canada. METHODS: Semistructured interviews were used to identify pract...
Autores principales: | DeRocher, MaryBeth, Davie, Sam, Kiran, Tara |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BMJ Publishing Group
2021
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8522670/ https://www.ncbi.nlm.nih.gov/pubmed/34649853 http://dx.doi.org/10.1136/bmjoq-2020-001228 |
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