Future directions for chatbot research: an interdisciplinary research agenda

Chatbots are increasingly becoming important gateways to digital services and information—taken up within domains such as customer service, health, education, and work support. However, there is only limited knowledge concerning the impact of chatbots at the individual, group, and societal level. Fu...

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Detalles Bibliográficos
Autores principales: Følstad, Asbjørn, Araujo, Theo, Law, Effie Lai-Chong, Brandtzaeg, Petter Bae, Papadopoulos, Symeon, Reis, Lea, Baez, Marcos, Laban, Guy, McAllister, Patrick, Ischen, Carolin, Wald, Rebecca, Catania, Fabio, Meyer von Wolff, Raphael, Hobert, Sebastian, Luger, Ewa
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Springer Vienna 2021
Materias:
Regular Paper
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8523728/
http://dx.doi.org/10.1007/s00607-021-01016-7

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8523728/
http://dx.doi.org/10.1007/s00607-021-01016-7

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