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A Multidimensional Analysis of Robotic Deployment in Thai Hotels
Several hotel businesses are interested in robotic deployment to improve customer service, enhance hotel productivity, and gain a competitive advantage. In this study, I deployed a robot in a real working environment to explore stakeholders’ perceptions and investigate factors involved in robotic de...
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
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Springer Netherlands
2021
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| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8524227/ https://www.ncbi.nlm.nih.gov/pubmed/34691281 http://dx.doi.org/10.1007/s12369-021-00833-2 |