Disparities in telehealth use: How should the supportive care community respond?

Telehealth use has increased in the setting of the COVID-19 pandemic. However, there are disparities in telehealth use based on age, income, race/ethnicity, low health, digital literacy, and limited English proficiency. There are multilevel barriers to telehealth use at the patient, health systems,...

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Autores principales: Dixit, Niharika, Van Sebille, Ysabella, Crawford, Gregory B., Ginex, Pamela K., Ortega, Paz Fernandez, Chan, Raymond J.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Springer Berlin Heidelberg 2021
Materias:
Commentary
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8526047/
https://www.ncbi.nlm.nih.gov/pubmed/34668075
http://dx.doi.org/10.1007/s00520-021-06629-4
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author Dixit, Niharika
Van Sebille, Ysabella
Crawford, Gregory B.
Ginex, Pamela K.
Ortega, Paz Fernandez
Chan, Raymond J.
author_facet Dixit, Niharika
Van Sebille, Ysabella
Crawford, Gregory B.
Ginex, Pamela K.
Ortega, Paz Fernandez
Chan, Raymond J.
author_sort Dixit, Niharika
collection PubMed
description Telehealth use has increased in the setting of the COVID-19 pandemic. However, there are disparities in telehealth use based on age, income, race/ethnicity, low health, digital literacy, and limited English proficiency. There are multilevel barriers to telehealth use at the patient, health systems, telehealth portal, and policy levels. To ensure equity in telehealth services and to leverage these services to maximize the reach of health care services, concerted efforts are needed to design telehealth tools and workflows. It should include reimbursement for staff training, patient education, and technical support needed for telehealth use. Furthermore, ongoing monitoring and responsive modifications in the use of telehealth services are needed to promote telehealth equity.
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spelling pubmed-85260472021-10-20 Disparities in telehealth use: How should the supportive care community respond? Dixit, Niharika Van Sebille, Ysabella Crawford, Gregory B. Ginex, Pamela K. Ortega, Paz Fernandez Chan, Raymond J. Support Care Cancer Commentary Telehealth use has increased in the setting of the COVID-19 pandemic. However, there are disparities in telehealth use based on age, income, race/ethnicity, low health, digital literacy, and limited English proficiency. There are multilevel barriers to telehealth use at the patient, health systems, telehealth portal, and policy levels. To ensure equity in telehealth services and to leverage these services to maximize the reach of health care services, concerted efforts are needed to design telehealth tools and workflows. It should include reimbursement for staff training, patient education, and technical support needed for telehealth use. Furthermore, ongoing monitoring and responsive modifications in the use of telehealth services are needed to promote telehealth equity. Springer Berlin Heidelberg 2021-10-19 2022 /pmc/articles/PMC8526047/ /pubmed/34668075 http://dx.doi.org/10.1007/s00520-021-06629-4 Text en © The Author(s) 2021 https://creativecommons.org/licenses/by/4.0/Open AccessThis article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made. The images or other third party material in this article are included in the article’s Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the article’s Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/ (https://creativecommons.org/licenses/by/4.0/) .
spellingShingle Commentary
Dixit, Niharika
Van Sebille, Ysabella
Crawford, Gregory B.
Ginex, Pamela K.
Ortega, Paz Fernandez
Chan, Raymond J.
Disparities in telehealth use: How should the supportive care community respond?
title Disparities in telehealth use: How should the supportive care community respond?
title_full Disparities in telehealth use: How should the supportive care community respond?
title_fullStr Disparities in telehealth use: How should the supportive care community respond?
title_full_unstemmed Disparities in telehealth use: How should the supportive care community respond?
title_short Disparities in telehealth use: How should the supportive care community respond?
title_sort disparities in telehealth use: how should the supportive care community respond?
topic Commentary
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8526047/
https://www.ncbi.nlm.nih.gov/pubmed/34668075
http://dx.doi.org/10.1007/s00520-021-06629-4
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