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A Review of Unsolicited Comments on the CAHPS 5.0 Health Plan Survey

The CAHPS Health Plan Survey (CAHPS 5.0) collects invaluable information regarding consumer experiences with their health plans, and these data inform healthcare policies at both the state and federal levels. The purpose of this paper was to explore unsolicited comments provided on the CAHPS 5.0 sur...

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Detalles Bibliográficos
Autores principales: Fifolt, Matthew, Patel, Kunal, Rucks, Andrew, Ford, Eric W.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: SAGE Publications 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8532205/
https://www.ncbi.nlm.nih.gov/pubmed/34692990
http://dx.doi.org/10.1177/23743735211048056