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Questioning the Yelp Effect: Mixed Methods Analysis of Web-Based Reviews of Urgent Cares

BACKGROUND: Providers of on-demand care, such as those in urgent care centers, may prescribe antibiotics unnecessarily because they fear receiving negative reviews on web-based platforms from unsatisfied patients—the so-called Yelp effect. This effect is hypothesized to be a significant driver of in...

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Detalles Bibliográficos
Autores principales: Hu, Dian, Liu, Cindy Meng-Hsin, Hamdy, Rana, Cziner, Michael, Fung, Melody, Dobbs, Samuel, Rogers, Laura, Turner, Monique Mitchell, Broniatowski, David André
Formato: Online Artículo Texto
Lenguaje:English
Publicado: JMIR Publications 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8538031/
https://www.ncbi.nlm.nih.gov/pubmed/34623316
http://dx.doi.org/10.2196/29406

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