COVID-19 and the future of work in the hospitality industry

The COVID-19 pandemic has significantly disrupted the hospitality industry. This research combines different data to examine the US labor market trends during COVID-19. It is found that low-preparation jobs in leisure and hospitality are the hardest hit and slow to recover. The pandemic has highligh...

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Detalles Bibliográficos
Autores principales: Huang, Arthur, De la Mora Velasco, Efren, Marsh, Jessica, Workman, Hannah
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier Ltd. 2021
Materias:
Research Note
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8542563/
https://www.ncbi.nlm.nih.gov/pubmed/34720330
http://dx.doi.org/10.1016/j.ijhm.2021.102986
Descripción
Sumario:The COVID-19 pandemic has significantly disrupted the hospitality industry. This research combines different data to examine the US labor market trends during COVID-19. It is found that low-preparation jobs in leisure and hospitality are the hardest hit and slow to recover. The pandemic has highlighted growing issues in workplace safety, skill gaps, technology adoption, and work reorganization in the hospitality industry. This paper develops two propositions about preparing hospitality workers for the future of work and providing flexible work arrangements.

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