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Connecting the World of Healthcare Virtually: A Scoping Review on Virtual Care Delivery

Virtual care extends beyond the walls of healthcare organizations to provide care at a distance. Although virtual care cannot be regarded as a solution for all health-related inquiries, it provides another care delivery channel for specific patient populations with appointments that do not require i...

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Detalles Bibliográficos
Autores principales: Li, Cindy (Zhirui), Borycki, Elizabeth M., Kushniruk, Andre W.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8544348/
https://www.ncbi.nlm.nih.gov/pubmed/34683005
http://dx.doi.org/10.3390/healthcare9101325
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author Li, Cindy (Zhirui)
Borycki, Elizabeth M.
Kushniruk, Andre W.
author_facet Li, Cindy (Zhirui)
Borycki, Elizabeth M.
Kushniruk, Andre W.
author_sort Li, Cindy (Zhirui)
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description Virtual care extends beyond the walls of healthcare organizations to provide care at a distance. Although virtual care cannot be regarded as a solution for all health-related inquiries, it provides another care delivery channel for specific patient populations with appointments that do not require in-person physical examinations or procedures. A scoping review was conducted to define the meaning of virtual care, understand how virtual care has influenced the healthcare industry and is being expanded to complement the existing healthcare system, and describe the outcomes of using virtual care for patients and providers. Findings from the scoping review suggest that virtual care encompasses the provision of care using advanced video conferencing technology to support remote care that takes place between patients and providers and the use of virtual reality technology to simulate care environments. Some of virtual care’s use in healthcare includes application to pain and anxiety management, virtual consultations and follow-up visits, rehabilitation and therapy services, outpatient clinics, and emergency services. Lastly, from a provider and patient perspective, while both saw benefits of virtual care and scored the service relatively high on satisfaction after using virtual care, the greatest barrier to using virtual care may be technological challenges.
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spelling pubmed-85443482021-10-26 Connecting the World of Healthcare Virtually: A Scoping Review on Virtual Care Delivery Li, Cindy (Zhirui) Borycki, Elizabeth M. Kushniruk, Andre W. Healthcare (Basel) Review Virtual care extends beyond the walls of healthcare organizations to provide care at a distance. Although virtual care cannot be regarded as a solution for all health-related inquiries, it provides another care delivery channel for specific patient populations with appointments that do not require in-person physical examinations or procedures. A scoping review was conducted to define the meaning of virtual care, understand how virtual care has influenced the healthcare industry and is being expanded to complement the existing healthcare system, and describe the outcomes of using virtual care for patients and providers. Findings from the scoping review suggest that virtual care encompasses the provision of care using advanced video conferencing technology to support remote care that takes place between patients and providers and the use of virtual reality technology to simulate care environments. Some of virtual care’s use in healthcare includes application to pain and anxiety management, virtual consultations and follow-up visits, rehabilitation and therapy services, outpatient clinics, and emergency services. Lastly, from a provider and patient perspective, while both saw benefits of virtual care and scored the service relatively high on satisfaction after using virtual care, the greatest barrier to using virtual care may be technological challenges. MDPI 2021-10-05 /pmc/articles/PMC8544348/ /pubmed/34683005 http://dx.doi.org/10.3390/healthcare9101325 Text en © 2021 by the authors. https://creativecommons.org/licenses/by/4.0/Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/).
spellingShingle Review
Li, Cindy (Zhirui)
Borycki, Elizabeth M.
Kushniruk, Andre W.
Connecting the World of Healthcare Virtually: A Scoping Review on Virtual Care Delivery
title Connecting the World of Healthcare Virtually: A Scoping Review on Virtual Care Delivery
title_full Connecting the World of Healthcare Virtually: A Scoping Review on Virtual Care Delivery
title_fullStr Connecting the World of Healthcare Virtually: A Scoping Review on Virtual Care Delivery
title_full_unstemmed Connecting the World of Healthcare Virtually: A Scoping Review on Virtual Care Delivery
title_short Connecting the World of Healthcare Virtually: A Scoping Review on Virtual Care Delivery
title_sort connecting the world of healthcare virtually: a scoping review on virtual care delivery
topic Review
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8544348/
https://www.ncbi.nlm.nih.gov/pubmed/34683005
http://dx.doi.org/10.3390/healthcare9101325
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