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Designing a model for patient relationship management in the general hospitals using the combination of analytic hierarchy process and interpretive structural modeling

BACKGROUND: Patient relationship management (PRM), in addition to saving costs, increases patient loyalty and creates a satisfactory environment for the patient and the service provider. This study aimed to design a model of PRM in general hospitals using the combination of the analytic hierarchy pr...

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Detalles Bibliográficos
Autores principales:	Meskarpour-Amiri, Mohammad, Bahadori, Mohammadkarim, Rahmati, Fatemeh, Ravangard, Ramin, Yaghoubi, Maryam
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	Wolters Kluwer - Medknow 2021
Materias:	Original Article
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8552270/ https://www.ncbi.nlm.nih.gov/pubmed/34761019 http://dx.doi.org/10.4103/jehp.jehp_1040_20

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