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Impact of Green Human Resource Management on Service Recovery: Mediating Role of Environmental Commitment and Moderation of Transformational Leadership
Greening of the hotel industry can be achieved through employees' green service recovery performance (GSRP) of employees to determine environment-friendly or unfriendly issues driven by environmental commitment and green human resource management (HRM) practices. This article attempts to resolv...
Autores principales: | Iftikhar, Umer, Zaman, Khansa, Rehmani, Mahmood, Ghias, Wajeeha, Islam, Tahir |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Frontiers Media S.A.
2021
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8574843/ https://www.ncbi.nlm.nih.gov/pubmed/34759860 http://dx.doi.org/10.3389/fpsyg.2021.710050 |
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