Exploring the benefits and challenges of Internet of Things (IoT) during Covid-19: a case study of Bangladesh

The Internet of Things (IoT) is expected to have a huge impact, especially during the pandemic period. The study reveals that people are using the IoT mostly for education purposes (as students and educators), office work, banks and medical purposes during the pandemic. The topmost benefit of using IoT services experienced by people during pandemic situations is that it helps to strictly maintain physical distance. However, the greatest challenge faced by people is that the use of the IoT increases social distancing and reduces personal communication. Data were collected through a questionnaire distributed online and using a convenient random sampling method. A total of 260 participants’ properly completed responses were analyzed after conducting Three-fold validation. Research method was quantitative and empirical. Although, some studies have been found about IoT prospects in Bangladesh, no study has specifically explored the benefits and challenges of IoT services in diverse fields of Bangladesh during this new normal COVID-19 situation. The results can be beneficial to academic scholars, business professionals and organizations in different sectors and any other parties interested in determining the impact of IoT services on pandemic.