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Words are just Noise, let your Actions Speak: Impact of Nonverbal Communication on Undergraduate Medical Education

OBJECTIVE: To explore student’s perceptions regarding impact of kinesics (facial expressions, gestures, head movements and postures) on undergraduate medical education. METHODS: A qualitative exploratory online survey was conducted from July-Sept 2020 among purposively chosen final year BDS students...

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Detalles Bibliográficos
Autores principales: Aziz, Anbreen, Farhan, Farah, Hassan, Faiza, Qaiser, Aasma
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Professional Medical Publications 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8613016/
https://www.ncbi.nlm.nih.gov/pubmed/34912406
http://dx.doi.org/10.12669/pjms.37.7.4180
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author Aziz, Anbreen
Farhan, Farah
Hassan, Faiza
Qaiser, Aasma
author_facet Aziz, Anbreen
Farhan, Farah
Hassan, Faiza
Qaiser, Aasma
author_sort Aziz, Anbreen
collection PubMed
description OBJECTIVE: To explore student’s perceptions regarding impact of kinesics (facial expressions, gestures, head movements and postures) on undergraduate medical education. METHODS: A qualitative exploratory online survey was conducted from July-Sept 2020 among purposively chosen final year BDS students (n=150) of three dental colleges of Islamabad during COVID-19 lockdown phase. Semi-structured survey questions were validated and piloted before execution. Thematic analysis was performed, and consensus was built among all authors regarding findings, hence ensuring analytical triangulation. RESULTS: Response rate was 46% (69/150). Twenty sub-themes emerged under three domains of kinesics. Participants told that ‘neutral expressions’ frequently used by teachers create ‘boring learning environment’ and ‘hesitation among students to ask questions.’ A smile of teacher imparts ‘new degree of interest in the subject’ and gives ‘freedom of expression’ to the students. On contrary, anger ‘demotivate’ students, instills ‘fear among them’, make them anxious therefore, they are ‘unable to understand lectures’ which ultimately leads to ‘loss interest in the subject’. Use of gestures by teachers creates ‘enjoyable teaching-learning process’ but movements such as clearing throat or shaky legs produce ‘constant split-second interruption’. Moreover, standing posture of teachers bring ‘interest and alertness among students’. CONCLUSION: Nonverbal communication can have positive or negative impact on undergraduate medical education. Therefore, teachers may start lecture with a smile and anger should be avoided to produce friendly and healthy learning environment. Faculty training is required for the effective use of nonverbal communication strategies to create an optimal learning environment for the students.
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spelling pubmed-86130162021-12-14 Words are just Noise, let your Actions Speak: Impact of Nonverbal Communication on Undergraduate Medical Education Aziz, Anbreen Farhan, Farah Hassan, Faiza Qaiser, Aasma Pak J Med Sci Original Article OBJECTIVE: To explore student’s perceptions regarding impact of kinesics (facial expressions, gestures, head movements and postures) on undergraduate medical education. METHODS: A qualitative exploratory online survey was conducted from July-Sept 2020 among purposively chosen final year BDS students (n=150) of three dental colleges of Islamabad during COVID-19 lockdown phase. Semi-structured survey questions were validated and piloted before execution. Thematic analysis was performed, and consensus was built among all authors regarding findings, hence ensuring analytical triangulation. RESULTS: Response rate was 46% (69/150). Twenty sub-themes emerged under three domains of kinesics. Participants told that ‘neutral expressions’ frequently used by teachers create ‘boring learning environment’ and ‘hesitation among students to ask questions.’ A smile of teacher imparts ‘new degree of interest in the subject’ and gives ‘freedom of expression’ to the students. On contrary, anger ‘demotivate’ students, instills ‘fear among them’, make them anxious therefore, they are ‘unable to understand lectures’ which ultimately leads to ‘loss interest in the subject’. Use of gestures by teachers creates ‘enjoyable teaching-learning process’ but movements such as clearing throat or shaky legs produce ‘constant split-second interruption’. Moreover, standing posture of teachers bring ‘interest and alertness among students’. CONCLUSION: Nonverbal communication can have positive or negative impact on undergraduate medical education. Therefore, teachers may start lecture with a smile and anger should be avoided to produce friendly and healthy learning environment. Faculty training is required for the effective use of nonverbal communication strategies to create an optimal learning environment for the students. Professional Medical Publications 2021 /pmc/articles/PMC8613016/ /pubmed/34912406 http://dx.doi.org/10.12669/pjms.37.7.4180 Text en Copyright: © Pakistan Journal of Medical Sciences https://creativecommons.org/licenses/by/3.0/This is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/3.0 (https://creativecommons.org/licenses/by/3.0/) ), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
spellingShingle Original Article
Aziz, Anbreen
Farhan, Farah
Hassan, Faiza
Qaiser, Aasma
Words are just Noise, let your Actions Speak: Impact of Nonverbal Communication on Undergraduate Medical Education
title Words are just Noise, let your Actions Speak: Impact of Nonverbal Communication on Undergraduate Medical Education
title_full Words are just Noise, let your Actions Speak: Impact of Nonverbal Communication on Undergraduate Medical Education
title_fullStr Words are just Noise, let your Actions Speak: Impact of Nonverbal Communication on Undergraduate Medical Education
title_full_unstemmed Words are just Noise, let your Actions Speak: Impact of Nonverbal Communication on Undergraduate Medical Education
title_short Words are just Noise, let your Actions Speak: Impact of Nonverbal Communication on Undergraduate Medical Education
title_sort words are just noise, let your actions speak: impact of nonverbal communication on undergraduate medical education
topic Original Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8613016/
https://www.ncbi.nlm.nih.gov/pubmed/34912406
http://dx.doi.org/10.12669/pjms.37.7.4180
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